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202,326 reviews
4.44 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.87/5
Customer service:
3.73/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
5/5

2020-12-19

Super in love

"Great experience and got on time"

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hello Maria,

It’s great to read your feedback about JustFab and we appreciate you taking the time to share your awesome experience! We aim to provide the best service to every member!

Best regards,
Chad”


Verified
5/5

2020-12-19

Love it

"So many choices to choose from. Love the different styles. Just wish some stuff was wide calf. "

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hello Brittany,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our styles and selection! We are thrilled that you enjoyed your shopping experience with us. Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!

Best regards,
Chad”


Verified
3/5

2020-12-19

Love the products & service!

"The service is great but the products could be better. The fit for larger sizes aren't always right. It's usually too tight across the chest and arms. Also the quality of the material on the shoes isn't the best. They are sometimes a little too hard and uncomfortable."

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hello Jackie,

Thanks that you love our service! We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2020-12-19

Easy, fast and affordable

"I have yet to receive my product but it was quick and easy to place my order and the deal was amazing!!"

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hi Melinda,

We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!

Best,
Cathy”


Verified
5/5

2020-12-19

Just love this company. New to online shopping

"Love to get good deals.
Ty
"


Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hello Angela,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
4/5

2020-12-14

What fit was fab

"Two pair of boots fit perfectly and I love them so much I ordered a second pair of two of them. Two other boots were larger than appeared"

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Rep reply posted 2020-12-15
A rep from JustFab, Member Services, has responded:

“Hi Angela,

We appreciate your feedback on your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy”


Verified
5/5

2020-12-19

cute boots

"easy ordering and quick delivery "

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hi Jay,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2020-12-19

⭐️ ⭐️ ⭐️

"Fast n easy great selection "

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hello Lori,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our selection and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback amongst our team. Cheers!

Best regards,
Chad”


Verified
2/5

2020-12-19

Professionalism

"My experience has been bad so far"

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hello Mozma,

We are sorry to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
1/5

2020-12-19

Horrible

"I never received my purchase. They would not refund my money!"

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Rep reply posted 2020-12-20
A rep from JustFab, Member Services, has responded:

“Hello Gina,

We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2020-12-19

Price

"Price are great and bargains are also cool, speed of the web is awesome "

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Rep reply posted 2020-12-19
A rep from JustFab, Member Services, has responded:

“Hello Maria,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle”


Verified
1/5

2020-12-19

I never receive my package still waiting from November 30 it’s now December 19

"I would never ever tried to order again"

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Rep reply posted 2020-12-19
A rep from JustFab, Member Services, has responded:

“Hello Karonda,

Thank you for writing a review regarding the package that you're still waiting. Our Member Services team will get in touch with you within 48 for further assistance.


Best,
Nelle”


Verified
5/5

2020-12-19

So far good

"Ordering was easy and quick discount applied. "

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Rep reply posted 2020-12-19
A rep from JustFab, Member Services, has responded:

“Hello Mary,

We love to hear your wonderful review! It is always our goal to serve you the best we can, and we are glad to know that we delivered!

Best,
Nelle”


Verified
4/5

2020-12-18

Boots

"So far the ordering went well. Still waiting for delivery.
"


Rep reply posted 2020-12-19
A rep from JustFab, Member Services, has responded:

“Hello Penny,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!


Best,
Nelle”


Verified
4/5

2020-12-18

Great Boots wierd shipping

"Love my boots but shipping jumped around from some newlogicis to the post office."

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Rep reply posted 2020-12-19
A rep from JustFab, Member Services, has responded:

“Hello Bonnie,

Awesome! We are happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Nelle”