"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"JustFab never disappoints with quality merchandise and a great price! If there is ever an issue, their Customer Service is top of the line making sure their customer's satisfaction is a priority!"
"I have never been unhappy with any purchase made. "
“Hello Divna,
We are glad your order arrived on time! Thanks for the amazing review!
JustFab Member Services
”
"Received the boots in a timely manner but the box was tore up. Thankfully, the product was not damaged. The boots were a bit cheaper made than what I had thought. Overall, they are just “OK”"
“Hello Christie,
Thank you for writing a review regarding the order you made. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle”
"They are slow and don’t respond to emails"
“Hello Janiyla,
Thank you for writing a review! We are sorry to hear if you're disappointed with the services we provide. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”
"If the clothing were of higher quality, I'd think the system of charging the customer $39.95 every month for the ability to get clothing at the "V.I.P." price was a good one. Unfortunately, it's not. The product is not well made, falls apart quickly, and is waaaaaay overpriced. They have site-wide sales every so often, which bring the prices into a reasonable bracket... Except you can't use the $39.95 credit you're charged every month on those sales. They've really figured out how to squeeze every extra penny out of you!"
“Hello Tanya,
Thank you for writing a review! We are sorry to hear if you're unhappy with our products and services. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"Taking to long to receive. It's been almost a month since I ordered them and I still have not received them yet."
“Hello Lisa,
Thanks for writing a review regarding our delivery time frames. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle”
"They have the best and comfortable shoes and prices worth paying! I love this place! "
“Hello Mary,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle”
"I thought that it has a lot of great boots"
“Hi Susie,
Thanks for writing a review and for making your purchase! You can surely expect more variety of styles on the website soon!
Best,
Cathy”
"I really love the quality of"
“Hi Priscilla,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy”
"I really liked how accurate they are"
“Hi Latrice,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered!
Best,
Cathy”
"I specifically placed my order in the beginning of December to make sure I received it before Christmas since they were supposed to be Christmas presents. Up until now I have not received anything and the website will not even let me track my damn order, it just fckn says undeliverable "
“Hi Stephanie,
We appreciate your feedback on your order! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Ordered some boots first pair $10 an I mean you couldn’t beat that I love my boots I did order a size up an i was glad I kinda did they fit good "
“Hello Christan,
Thank you for taking the time to share your product experience with others. We’re glad you’re enjoying your purchase!
Best,
Daniel
”
"Fashionable shoes at a reasonable price that comes right on time. "
“Hello Jocelyn,
We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!
Best,
Nelle”
"It's always fast and easy"
"Excelente me encanto "
“Hello Lucia,
Great! We would love to continue providing great service to awesome members like you.
Best,
Nelle”
A rep from JustFab, Member Services, has responded:
“Hello Jean,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle”