"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"Shoes came in so fast and they’re wonderful "
"Clothes fall apart after 1 wash/cleaning. shoes undersized. Have to call to cancel. Takes forever to get orders. Waste of time & money."
“Hello Darina,
Thank you for the feedback! We are sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.
Best,
Jane”
"Just what I wanted when I wanted it "
“Hello Aj,
We strive to provide all our members with excellent service! Thanks for the amazing review!
Best,
Daniel
”
"I really loved everything!!"
“Hi Kelly,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Cathy”
"I reach out about my order only to get the run around not only from the agent but also the supervisor once i finally got one after the request had been ignored previously."
“Hello Aeriana,
We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
”
"I was never sent a tracking number. Tracking of my order is impossible. Very frustrated."
“Hello Lona,
We're sorry to hear that you have not received updates on your recent order. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Bella
”
"Everything was easy, clear, and fast. Thank you "
“Hi Surelys,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy”
"Nice selections for the price can't wait to receive my order."
“Hello Tanya,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle”
"Ordered on 11/20 and still have yet to receive my package. Called customer service and all he would tell me way that they didn’t have it and referred me to the 3rd party answering machine. Now the third and last time I have ordered and once again disappointed. Won’t be shopping with Just Fab. "
“Hello Triston,
We are sorry to hear about your negative experience with your order and our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"The quality has improved and at a very affordable price during their sales! Not sure if I’d pay full price for the quality but some are a hit or miss where I’d def pay full price. Due to the sales they have, I’d say they are the best company and bang for your buck. Love the styles too!"
“Hello Kim,
Thanks that you like our products! We are sad to know that you are not pleased with our prices. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad”
"Each time I’ve live chatted they have disconnected me. I’ve been waiting weeks for a pair of boots that I should of received the Dec 4, it’s not Dec 14."
“Hello Paola,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your orders. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"Easy checkout and a great selection of shoes!"
“Hello Kiara,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle”
"I was a little skeptical of this website because of the crazy deals ($10 for any pair and no cancellation fee?) and thought it must be terrible quality but NO, they are super cute, amazing quality and the packaging is excellent even a bit extra. Also shipping is super quick. I have gotten 5 pairs of shoes from them so far and a handbag, I love them all! You will not regret it. "
“Hello Cindy,
Thank you for your lovely review! Your awesome review made us happy. We strive to provide stylish, affordable, and quality items and we are glad to hear that you are satisfied.
Best,
Jane”
"I ordered over a week ago, was told they would arrive in 5-7 days and still nothing. I wanted the boots for a party in a few days and who knows when they will arrive."
“Hello Ashley,
We are very sorry to hear that you are dissatisfied with our shipping time frame. We will be contacting you within 24 to 48 hours to help you further.
Best,
Bella”
"Easy to navigate and great deals!"
“Hello Emily,
We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!
Best,
Jane”
A rep from JustFab, Member Services, has responded:
“Hello Micah,
Awesome! We are happy to hear that your order arrives early! Enjoy your purchase!
Best,
Nelle”