"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"The experience for first time buyers is awesome because of the deals you get. I was able to get 3 pairs of booties for $50. Cant beat that :) "
"I think it's ridiculous that you can't use one of your credits to purchase a sale item. The credit is my money, I should be able to use it how I want. "
“Hello Jules,
We hear your frustration regarding how the credit system works. We value your business, and we would like to address your concerns as quickly as possible. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Bella
”
"My experience was good, every shoe was a true size. What I don't understand is why an invoice of my order does not come in the package as this helps to delay the order a bit longer.
I wish you had a Tall Men section and shoes size 14"
“Hello Deborah,
Thanks for taking the time to write a review. We always welcome any feedback to help us know where to improve! In the meantime, we’d like to help resolve any concerns you had. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
”
"It was fabulous to just be able to find a pair of shoes that will make me feel **** when I’m dressed and stepping out."
“Hello Elesa,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad”
"I have ordered 3 pairs of boots since nov,26 and its Dec 14 and I still have not received them can't do reviews if I don't have the items..and can't exchange if they don't fit cause its been over 30 days since they shipped very bad business "
“Hello Dann,
We are very sorry to hear that you are disappointed with our shipping and delivery. We will be contacting you within 48 hours to help you further.
Best,
Bella
”
"All my boots are made to fit perfect, I love Just Fab, I tell my Church member's and my co-workers & friends & family."
“Hello Lei,
Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!
Best,
Nelle”
"Good. Great prices and styles. "
“Hello Rosalind,
We appreciate your feedback. Thank you for sharing your awesome experience with us. We will continue to keep our pricing as reasonable as we can for our valued members like you! Enjoy your day!
Best,
Bella
”
"Easy breezy to purchase your items!"
“Hello Vanessa,
Thank you for choosing us! Glad to hear you did not encounter any troubles navigating our website. We work hard to provide the best service that we can to our members.
Best,
Bella ”
"The live agent was very patient with me and allowed me to look for another item to add to my order."
“Hello Shaconda,
Thank you very much for such a great review! Your feedback is such an inspiration for us to always strive in providing excellent customer service to our members.
Have a wonderful day!
Best,
Bella”
"Package was messed up....."
“Hello Elizabeth,
We're sorry to hear about what happened to your latest order. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella”
"Had hard time understanding associates and felt bad to keep saying wat you said."
“Hello Maxine,
We're sorry that you are dissatisfied with the services we provide. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Bella
”
"i definitely prefer JustFab over the others mainly because they havent given me any trouble and also they have more and better options in my opinion.
"
“Hello Kayla,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad”
"I can't give you me experience if have received my ite yet"
“Hello Lisa,
Thank you for taking the time to write your review! We appreciate your honesty! We hope you will like your purchase, and we hope to hear more from you in the future!
Best,
Bella
”
"Easy to order and simple to navigate through the website"
“Hello Akin,
Amazing! Thank you so much for your feedback! It was nice to hear that you have no trouble navigating our website when you placed your order. We hope you will always enjoy the easy access to our site and the merchandise we offer!
Best,
Bella
”
"Nice selection of shoes and pretty clear subscription terms. Yet the selection was mostly formal, party wear. So if that’s what you are looking for, this is definitely the spot to look. Nice quality shoes, I do wish reviews on items were easier to get to and read over, for each product. "
“Hello Jonquelle,
Thank you for sending your review! Although you are satisfied with the quality of our products, we still want to make sure that you are 100% happy staying with us. For your reference, we suggest that you log in to your JustFab account during the first five days of every month. We usually replenish our collections on the first. You can either find new styles and sizes to shop for or skip the month.
Best,
Bella ”
A rep from JustFab, Member Services, has responded:
“Hello Vanessa,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”