"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"Though pleased with shopping on JustFab, and with the quality of the items I have received lately, I made a purchase this month, and they still attempted to charge me the monthly fee. I shouldn't have to skip if I intend on shopping, and if I make a purchase, isn't it supposed to cancel the monthly billing?"
"I was able to get my first pair for just $10 after signing up for the flexible membership plan "
“Hello Isabella,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad”
"They’re always so sweet and kind when it comes to addressing a customers issue! "
“Hello Jasmine,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad”
"Awesome boots ! The prices and discount are even better ! Comfortable 100%"
“Hello Isomar,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad”
"When in the website it’s difficult to check out using your credits. I always end up having to call customer service to checkout using them. They are very friendly and always helpful. "
“Hello Victoria,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad”
"I had a great experience. Everything is super adorbs. I wanna buy everything in my size. Also the prices fit my budget. "
“Hello Esmeralda,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad”
"Amazing website, great shoes. "
“Hello Sarai,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz ”
"Great company and experience, looking forward to merchandise… "
“Hello Kenneth,
Thank you for writing a review! We always like hearing from our members. We are also excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth”
"Easy ordering. Great value "
“Hello Alisa,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth”
"Gj Tomei really like them"
“Hi Kitsada,
Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth”
"Bough a pair of boots that were too big. Returned for a pair of loafers. Easy to return. Just Fab sent me a label, printed it out and attached to box. Dropped box at local post office. Received my credit quote quickly. "
“Hello Monica,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz ”
"I have been using JustFab for the past 15 years and love the styles. "
“Hello Susan,
Thank you for your loyalty. Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz ”
"The boots and shoes are usually decent quality but not always for the price. Clothing is iffy. They also make it near impossible to cancel your subscription "
“Hello Theresa,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.
Best,
Renz ”
"It was easy!! The shoes fit perfectly!!! I wear a size 11wide to a 12. And it hard finding shoes that fit perfect. Just Fab is the best!!"
“Hello Nikita,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"I got most of what I wanted!"
“Hello Margaret,
Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your first order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth”
A rep from JustFab, Samar B., has responded:
“Hello Laina,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad”