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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
2/5

2022-05-12

Not too impressed

"The sizes are all over the price. I don’t always like what is available. "

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Rep reply posted 2022-05-13
A rep from JustFab, Samar B., has responded:

“Hello Jillian,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks! 

Best,
Renz”


Verified
5/5

2022-05-12

Love Just Fab

"I have been a long time customer with Just Fab. I appreciate the easy option of opting out of a purchase one month and make a purchase the next depending on my budget. The selection of shoes are plentiful and a plethora of choices and styles. I always find what I want."

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Rep reply posted 2022-05-13
A rep from JustFab, Samar B., has responded:

“Hello Corrine

Thank you for your positive review and for sharing this with others. It was great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark”


Verified
5/5

2022-05-11

Excellent

"I loved everything in the site "


Rep reply posted 2022-05-12
A rep from JustFab, Samar B., has responded:

“Hello Mela,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-05-11

My first time ordering

"Waiting for my order to arrive but very easy process to order"

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Rep reply posted 2022-05-11
A rep from JustFab, Samar B., has responded:

“Hello Laura,

Thank you for writing a review! We always like hearing from our members. We are also excited for you to receive your first order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2022-05-11

Awesome!

"Great prices and selection of items!"

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Rep reply posted 2022-05-11
A rep from JustFab, Samar B., has responded:

“Hello Latia,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth”


Verified
5/5

2022-05-10

Great shoes

"I love the experience, too shop for shoes, that matches an outfit that I will wear for a special event, And I can always get them from Just Fab!!"

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Rep reply posted 2022-05-10
A rep from JustFab, Samar B., has responded:

“Hello Lisa,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia


Verified
5/5

2022-05-08

Excellent Customer Service

"I needed help with an online order and the young lady on the phone more than fully satisfied my needs."

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Rep reply posted 2022-05-09
A rep from JustFab, Samar B., has responded:

“Hello Kimberlie,

Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2022-05-07

Easy site to use

"Very easy to navigate the site, whether you order that month or not. Keeps you updated on your order so you look forward to it when it arrives. Easy exchange or returns."

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Rep reply posted 2022-05-08
A rep from JustFab, Samar B., has responded:

“Hello Jacqueline,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our website and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2022-05-07

JustFab Rating

"JustFab is a good shoe manufacturer and sales excellent quality products and services. I would recommend JustFab to all my family and friends! "

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Rep reply posted 2022-05-08
A rep from JustFab, Samar B., has responded:

“Hello Julia,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-05-07

Love JF

"I love the variety of shoes, how easy it is to shop and so far size is true to fit"

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Rep reply posted 2022-05-08
A rep from JustFab, Samar B., has responded:

“Hello Teresa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
4/5

2022-05-06

Amazing shoes to shop for season themes!

"Save a lot with a VIP membership. "

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Rep reply posted 2022-05-06
A rep from JustFab, Samar B., has responded:

“Hello Medho,

We're glad you enjoy our unique styles and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
2/5

2022-05-05

Hit or miss

"Some times I loved JustFab and other times I was just annoyed. If you returned and item your store credit would be applied and you couldn’t use a member credit on top of it. Sizing could be generous or very narrow, you never know. Read the reviews. "

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Rep reply posted 2022-05-06
A rep from JustFab, Samar B., has responded:

“Hello Tara,

Thank you for writing a review! Your feedback about our credit is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks! 

Best,
Renz”


Verified
5/5

2022-05-05

Great service

"Found the exact shoe I was looking for "

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Rep reply posted 2022-05-05
A rep from JustFab, Samar B., has responded:

“Hello Keshawn,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a wonderful day!

Best,
Mary


Verified
5/5

2022-05-04

I love JustFab

"Quality product that is a great value and always ships quickly"

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Rep reply posted 2022-05-05
A rep from JustFab, Samar B., has responded:

“Hello Michele,

Thank you for your review. We are happy to hear that you are happy with our product and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2022-05-04

Very easy

"I looked through the pages found the shoes I wanted and ordered. I really was that easy."

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Rep reply posted 2022-05-05
A rep from JustFab, Samar B., has responded:


Hello Teresa,

Thank you for your review. We are happy to hear that you are happy with our product and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”