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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
1/5

2022-05-30

nothing fits right

"Pretty much everything I have bought from them has been poor quality, has not fit well, has been uncomfortable. I'm not sure why I keep my subscription I guess I just keep hoping something will change."

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Rep reply posted 2022-05-31
A rep from JustFab, Samar B., has responded:

“Hi Lori,

Thank you for sharing your feedback about the items that you purchased! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.

Best,
Kim


Verified
3/5

2022-05-30

Never like before!

"So many things have changed... prices is only one important one but before there were so many things that it was hard to chose only one.... not anymore....
"

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Rep reply posted 2022-05-30
A rep from JustFab, Samar B., has responded:

“Hello Daniela,

Thank you for writing a review! Your feedback about the prices and products we offer is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison”


Verified
4/5

2022-05-30

Great

"Ordering my items took little or no time"

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Rep reply posted 2022-05-30
A rep from JustFab, Samar B., has responded:

“Hello Letheia,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
4/5

2022-05-28

Nice order

"I had some points stored up so for a $200 order I paid a little over $30."

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Rep reply posted 2022-05-29
A rep from JustFab, Samar B., has responded:

“Hello Annette,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2022-05-28

Love it!!

"JustFab and ShoeDazzle are my go to!"

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Rep reply posted 2022-05-29
A rep from JustFab, Samar B., has responded:

“Hello Lisa,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-05-28

I love their shoes

"I have purchased at least 20 pairs of shoes from them and never had a problem"

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Rep reply posted 2022-05-28
A rep from JustFab, Samar B., has responded:

“Hello Roshauwn,

Wow! The team here at Justfab is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes! Have a great day!

Best,
Renz ”


Verified
5/5

2022-05-27

Great deals!!

"I love ordering from these guys. They always have trendy styles and great prices!"

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Rep reply posted 2022-05-28
A rep from JustFab, Samar B., has responded:

“Hello Rebecca,

Thank you for your feedback. Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz ”


Verified
5/5

2022-05-25

Exactly What I wanted

"They had exactly what I wanted and I never had to leave home. "

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Rep reply posted 2022-05-26
A rep from JustFab, Samar B., has responded:


Hello Linda,

Thank you for your review. We are happy to hear that you are happy with our service and selections. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2022-05-25

Love their shoes

"It was great absolutely great "

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Rep reply posted 2022-05-25
A rep from JustFab, Samar B., has responded:

“Hello Tamera,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz ”


Verified
5/5

2022-05-24

Always a plus

"I save more money with Just Fab and Fab Kids than I do at any store. That's why I only shop with them. "

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Rep reply posted 2022-05-24
A rep from JustFab, Samar B., has responded:

“Hello Julie,

Thank you for your review. We are happy to hear that you are happy with our product and pricing. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark


Verified
1/5

2022-05-23

From Treasure to Trash

"For a few years I've been ordering from this company and was ALWAYS satisfied. But NOW!! TRASH!!! Missing items out of my order or not receiving the order! Get the run around from customer service! Have to wait too long to resolve the issue! AND YOUR SIZE 10S ARENT CORRECT IN THE SNEAKER DEPARTMENT!!"

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Rep reply posted 2022-05-24
A rep from JustFab, Samar B., has responded:

“Hello Dominique,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad”


Verified
5/5

2022-05-23

Excellent

"Love the items, and they make your shopping very easy. "

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Rep reply posted 2022-05-24
A rep from JustFab, Samar B., has responded:

“Hello Kristine,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-05-22

Great place to shop!

"Love the quality! This is my go to place to shop for clothing and shoes online. "

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Rep reply posted 2022-05-22
A rep from JustFab, Samar B., has responded:

“Hello Victoria,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope to hear more from you in the future!

Best,
Mary


Verified
5/5

2022-05-21

"shoe is true to size, extra width option is a guaranteed fit for flat feet people. "

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Rep reply posted 2022-05-22
A rep from JustFab, Samar B., has responded:

“Hello Lauren,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary


Verified
4/5

2022-05-19

Getting what I Ordered

"I had a Good Experience with my Order !!"

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Rep reply posted 2022-05-20
A rep from JustFab, Samar B., has responded:

“Hello Elizabeth,

We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth”