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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-05-18

Shoe lover

"Love Justfab for the assortment of styles the quality of their shoes and the amazing price, sales, and ease of ordering
Love my shoe, boots and Justfab
"

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Rep reply posted 2022-05-19
A rep from JustFab, Samar B., has responded:

“Hello Carolyn,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz”


Verified
5/5

2022-05-18

Daisy

"First time purchase absolutely love the styles they have ! "

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Rep reply posted 2022-05-19
A rep from JustFab, Samar B., has responded:

“Hello Daisy,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-05-18

Excellent price

"Amazing I absolutely can't wait for my order to come in"

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Rep reply posted 2022-05-19
A rep from JustFab, Samar B., has responded:

“Hello Jessi,

We are glad you are enjoying our products and pricing! We always like hearing from our members. We are also excited for you to receive your first order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2022-05-17

dresses

"was looking for dress for my 8th grade niece who is tall but slim for eight grade dance .she wanted something white or grey not much to choose from can wear womens xs but your grey colors are really drab and old fashion can you bright it up a bit . "

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Rep reply posted 2022-05-18
A rep from JustFab, Samar B., has responded:

“Hello Eugenia,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the products' style. Our Member Services Team will get in touch with you right away. Thanks! 

Best,
Renz”


Verified
5/5

2022-05-17

I always have a great shopping experience

"I love that i never have issues with my order "

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Rep reply posted 2022-05-18
A rep from JustFab, Samar B., has responded:

“Hello Leah,

We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-05-17

Excellent

"The representative was courtesy, patient and professional. She provided what I needed & more. I was very very pleased with service. Most of all I felt she enjoyed serving me as a customer."

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Rep reply posted 2022-05-18
A rep from JustFab, Samar B., has responded:

“Hello Denise,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2022-05-16

FabulousHeels

"I found heels that I like and the shopping experience worked out well at the end."

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Rep reply posted 2022-05-17
A rep from JustFab, Samar B., has responded:

“Hello Audrey,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-05-16

Love JustFab

"Love most of my itms, however, customer service is excellent!"

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Rep reply posted 2022-05-17
A rep from JustFab, Samar B., has responded:

“Hello Candace,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark


Verified
5/5

2022-05-16

I love JustFab!

"JustFab has great styles and really good deals. Their shoes are comfortable and well made. It is a great company "

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Rep reply posted 2022-05-17
A rep from JustFab, Samar B., has responded:

“Hello Beth,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price/promos just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-05-15

Just fabulous sandals

"They had the style I was wanting"

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Rep reply posted 2022-05-16
A rep from JustFab, Samar B., has responded:

“Hello Carolyn,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your sandals! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
1/5

2022-05-14

My order

"I haven’t received any type of email regarding My order "

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Rep reply posted 2022-05-14
A rep from JustFab, Samar B., has responded:

“Hello Isabel,

Thanks for sending your review! Your feedback regarding your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth”


Verified
5/5

2022-05-13

Very stylish.

"There's something for everyone. Quality product.
Customer service provided friendly, respectful ser-
vice.
"

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Rep reply posted 2022-05-14
A rep from JustFab, Samar B., has responded:

“Hello Vansona,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best services and quality products!

Best Regards,
Clark”


Verified
4/5

2022-05-13

Hoping for fast delivery!

"Overall this was an excellent experience! I actually made this order a day after my birthday so I missed the birthday sale but super excited about more discounts to come!"

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Rep reply posted 2022-05-14
A rep from JustFab, Samar B., has responded:

“Hello Andrea,

Thank you for sharing your wonderful experience with us! We always like hearing from our members. We are also excited for you to receive your first order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2022-05-13

Love this website!!!!

"This company is a great one!!! Their customer service was quick, professional, and knowledgeable!!! I love the quality of their products!!!! "

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Rep reply posted 2022-05-14
A rep from JustFab, Samar B., has responded:

“Hello Amy,

We are glad you are enjoying our website! We promise to continue manufacturing more beautiful products with good quality just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2022-05-13

Wonderful

"It's my favorite site to shop"

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Rep reply posted 2022-05-14
A rep from JustFab, Samar B., has responded:

“Hello Doreen,

We are glad you are enjoying our website! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth