"Great company to buy from. The people were very friendly and helpful. I highly recommend KB Authority. Their prices can't be beat."

"We bought a new kitchen sink and was able to find the grid with KB. It was received quickly and fit perfectly!
Thank you"

"We found what we had been looking for on your website and we saved a bunch of money ordering from you! We are very happy with the whole process and we can’t wait to get it all installed! "

"I called asking for a corner shower unit They looked it up and their source had it in stock at a fair price. Unit came in when expected, in good shape. All told, I saved almost 300.00 of the Home Depot price. "

"I would like to exchange the product I purchased and the cost to exchange it is outrageous. Now I’m stuck with a product I don’t want. Not a great way to run an internet business, in my opinion. "

"Love the rain shower. The photo and review was perfect."

"The entire process was easy. Good communication by seller & delivery was effortless."

"I couldn’t be happier with the purchase. This was a special order item and it arrived promptly, in just a few days. That was pretty amazing to me. Thumps up. "

"WORST CUSTOMER EXPERIENCE-
FREE DELIVERY SCAM- Once you pay for your purchased....
"You will be required to provide assistance (helpers) to the driver to unload your order from the truck. If you are unable to do so, it may be necessary for the trucker to use a tailgate lift at an extra charge." Curbside shipment. They are running a scamming business...
"

"Not much helpful communication. Split shipment resulted in higher charges. That's an acceptable nickel and dime policy but it doesn't really generate enthusiastic support."

"I ordered two new kitchen sinks from kitchen & bath authority. The price was the most affordable out of any place I looked at. Both came quickly, were packed perfectly so neither sink had any cracks or chips in them. I will definitely use them again for any fixtures I need."

"Our Brizo 3-setting hand-shower fell off the bracket and broke the dial. I ordered a new one from kbauthority.com and was extremely happy with their prices. A week later I called KB service department to find out when the unit will arrive and the service person was very knowledgeable and professional during the phone call. If you don't order from KB you will be sorry... Just saying!!!"

"The brass rod I ordered to hang my wall tapestry is of premium quality. My order was fulfilled quickly and accurately and it arrived in perfect condition. I am very pleased with my purchase and would highly recommend Kitchen and Bath Authority. I will definitely use them again when I need something else for my home."

"After our plumber tried to overcharge us $600 for a faucet, we found it here and it said it was in stock. I immediately placed the order. I received confirmation that the order was placed, then another email that the faucet had shipped and we received it. No problems, no issues. I even liked their wording in their emails, it was very upbeat and fun. We will definitely order from them again, we are currently stalking their site now for other items."

"Do not shop here! You cannot trust this company. I was told exactly a month after my order was confirmed, a lot of odd communication and many phone calls and shipping confirmations, that my item was no longer in stock.

I ordered a bathroom vanity. I received a confirmation email. Two weeks later I received an odd notice email asking me if I had received the vanity, if I had not received the vanity or if I had cancelled my order. I called to ask what this was about, they assured me the vanity was still on it's way and that I would receive a shipping confirmation the next day. Two days later I had not received the shipping confirmation and called again. They told me it would arrive in three weeks. Two weeks after that I received a new shipping confirmation email explaining how long the shipping would take and that it had to stop at a warehouse. Another week later I received an email from a sales rep that the order was no longer in stock and would not be delivered.

I called the sales rep. I spoke to his manager. Both blamed the company that made the vanity and took no responsibility and weren't very apologetic."