ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2004-03-20

"I asked a series of questions and was never met with hostility. Kevin will receive my business again if I am ever in need of an additional computer or computer components."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-17

"Excellent service. Very prompt in responding to questions. Was very helpful in recommending the right configuration for my system. The system worked great upon taking it out of the box."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-17

"Learned of KC Computers, and their '10' rating, through this site. Was provided prompt, personal service and am pleased with my new system. This guy attends to his business in superior fashion!
5/20/04
A followup: My original computer had a mystery glitch that was corrupting files. Kevin spent a lot of time and money in diagnosis and component replacement, but we could not determine the problem source. He sent a complete replacement to resolve the situation. Never lost patience with my limited knowledge and his response time was amazing. KC is a tough act to follow!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2004-03-13

"Bought another computer from KC Computers last month - kind of lose track after a while but this is probably my 20th order or so. I have purchased computers, computer parts, software, hardware, you name it... All has arrived as states, for the amount stated, and so far no big problems have occurred. Am putting together some orders for this summer for an academic institution for 20 or 30 computers and several servers - and THIS is where the order will be going. I see that some people rate KC Computer as having prices that are not the lowest, however there is a lot more to it than price - and KC Computer has got it!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-03-13

"An excellent dealer to work with. Bought a system from him maybe less than two years earlier. Less than a week ago, bought SWG. (AMD 1800+, 768MB PC2100, Nvidia FX5900Ultra on ECS KS75A, Audigy) ... Computer broke down.

Mailed KC-Computers for a new computer, and got it not long afterwards (invoiced 13Feb).

Installed parts from the old computer. Everything worked - except for the sound card. D'oh!

But hey, new CPU, new RAM, new mobo/case... And system performance is much better.

Learned new things, and am pleased with the assistance that KC Computer gives. Even if the questions are basic sounding. Both before and after the sales.

Way to go! Definitely going to continue with doing more system orders in the future with KC Computers...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-03-10

"This is the third order I've made from this store, but the first that's actually for me (as opposed to for work), although I've bought a couple of their computers from a former employer. All of the machines have been exactly what I've wanted, and none of them have had any problems since I've had them. They're also really easy to upgrade, and the cases don't scrape your knuckles like most do."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-05

"Highly Recommended!!! I found KC Computers on this site and the positive feedback convinced me that this was the place to purchase the components I needed to build my first computer.
I must say that this was an excellent decision on my part. Kevins help in recommending or confirming my choice of product was invaluable.
All questions (stupid or otherwise) were responded to quickly and courtiously and with patience and understanding.
This is a great company to do business with and one that you can deal with with confidence.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-02-27

"
I contacted KC for a bid on high-end rackmount servers for a webserver cluster. KC Computers offers very responsive and knowledgeable service.

I just received the first rackmount system beautifully assembled, tested, and with raid preconfigured. I feel safe using my company dollars with KC, and we will likely continue to scale using KC Computer rackmount machines.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-02-27

"Very helpful in picking out components. Delivery on time, helpful in setting up system, system is just what I wanted. I highly recommend the company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-25

"I came across this ratings site purely by chance and while browsing through it I noticed the overwhelming number of positive reviews for KC Computers. I needed to upgrade my old system and after a lengthy exchange of e-mails with Kevin Chalker I finally placed an order with him two weeks ago. His high rating and the fact that he would test the components I chose as well as assemble the whole system for me were what swayed me towards making the final purchase. This was my first time ordering a custom system and his suggestions throughout our e-mail communications were a great help. Kevin responded to every single e-mail I sent him in a prompt and professional manner (even on weekends). As he was building my system he kept me informed of its progress and any necessary changes. It arrived on time exactly 2 days after he shipped it double boxed with all the software CDs, manuals and miscellaneous accessories included. He provided me with the UPS tracking number on the day he shipped the order out and also sent me a fully itemized invoice as well. My experience was a positive one and left me believing that Kevin Chalker truly is an honest, responsive, and reliable vendor. I think it really comes across that he cares about producing a quality system that will result in a customer's total satisfaction. I highly recommend KC Computers to everyone! :)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2004-02-24

"helpful in planning purchase. quick responses to email."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-02-24

"Excellent company to deal with and very quick and comprehensive response to email enquiries. When designing my system, Kevin gave me some very useful recommendations and even saved me some money in some cases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-17

"I shopped for a new computer for several months before placing my order with KC Computers. My new computer arrived quickly and has been running flawlessly. I based my purchase decision on ratings from this website and interactions with KC Computers. Kevin was very prompt in responding to my inquiries, and provided component suggestions based on my particular needs. This is my second custom system and my first order with KC Computers. I will definitely purchase from them again in the future. Kevin demonstrates the ultimate in professionalism and honesty. I highly recommend KC Computers!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-02-02

"Bought four gfx cards: 2 Radeon 9800s and 2x 9600
Great service, very personal.
One of the only stores that would ship overseas
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-27

"After contacting three of the highest rated companies here on resellerratings I made my decision to purchuse a custom configured computer from KC Computers. I based this decision almost entirely on KC Computers owner Kevin Chalker's ability to understand what I was looking for, his honesty, his reputation and his rapid email responses. For a company that prides itself on its customer satisfaction and its reputation, Kevin and KC Computers was, for me, a great decision. I will be receiving my new computer tomorrow and will update this review in time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A