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Product & services pricing
4.57/5
Chance of future purchase:
4.80/5
Shipping & packaging:
0.00/5
Customer service:
4.79/5
Return/Replacement policy:
0.00/5

Verified
4/5

2024-08-10

Love the nose pad + plastic combo

"I’ve been on the hunt for months for kids glasses that are unique but will also fit my kiddo’s face. LOVE the addition of nose pads as this is a chronic problem for my kid. This, plus the cool look and amazing price point, made this completely differentiated and I bought so fast. Hope they work out!"


Verified
3/5

2024-08-10

Pretty good company

"I’ve used kits in the past and it was really good and impressive. The price is still good, but I feel like you need to be carful when shopping. A lot of sneaky up charges or spam if you’re not carful. They gotta make money, so I get it. "


Verified
5/5

2024-08-10

"Very affordable glasses
Always love to shop from kits
"


Verified
5/5

2024-08-10

Easy Breezy Glasses n Contacts Purchase-ezy

"I had trouble with a coupon code and used he chat help and call center to aid me with the procedure and it was very smooth. Everything was resolved within the day and followed up with as appropriate. I thank the people who helped me!"


Verified
5/5

2024-08-09

Love the site

"Lot's of options to choose from."


Rep reply posted 2024-08-09
A rep from Kits, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you love our site and appreciate the variety of options available. Your support means the world to us, and we’re excited to continue providing you with great choices. Happy shopping!”


Verified
2/5

2024-08-10

Payment process is terrifying!

"1. I had to pay for shipping. I'm a first-time buyer and am supposed to get free shipping.

2. I don't know how many times I had to place my credit card details and click on place order.
"


Rep reply posted 2024-08-12
A rep from Kits, Kits-AlexM, has responded:

“Thank you for bringing this to our attention. We're sorry to hear about the frustrating experience you had during the payment process. Please rest assured that the shipping is free on your order. If there’s anything else we can assist you with or if you have any other concerns, please don’t hesitate to reach out. We’re here to help and ensure your experience is a positive one.”


Verified
5/5

2024-08-09

Insane prices, great product

"get exactly want you want at fair prices, cheap or expensive its all here and super easy"


Verified
5/5

2024-08-08

amazing options to choose from, and an easy site to use!

"love picking new glasses from here! always the best options!"


Rep reply posted 2024-08-09
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our wide selection of options and finding our site easy to navigate. It's fantastic to know you love picking new glasses with us! Your support means the world to us, and we can't wait to help you find even more amazing styles in the future!”


Verified
5/5

2024-08-08

Great Glasses!

"Fantastic buying experience. . Great price. . Highly recommend!"


Rep reply posted 2024-08-08
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic buying experience and love your new glasses. We appreciate your recommendation and look forward to serving you again in the future!”


Verified
5/5

2024-08-09

So Far So Good

"Just placed my first online order for my glasses. We will "SEE" how this goes!"


Rep reply posted 2024-08-09
A rep from Kits, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've placed your first order with us! It's an exciting step, and we can't wait for you to receive your glasses. We're here to make sure your experience is nothing short of amazing. Keep us posted on how everything goes—we're cheering for you!”


Verified
5/5

2024-08-09

great value

"website was easy to use, great filters. Prices are right in the Price range I was looking for. Highly recommend!"


Rep reply posted 2024-08-09
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found great value and enjoyed using our website with its handy filters. It's wonderful to know that we were able to meet your price range and that you would highly recommend us. Your satisfaction means the world to us!”


Verified
5/5

2024-08-09

Easy

"Great frames! Easy online process! Can’t wait to get my specs!"


Rep reply posted 2024-08-09
A rep from Kits, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our online process easy and that you're loving the frames! We can’t wait for you to receive your specs either – you're going to look amazing! Your satisfaction means the world to us!”


Verified
4/5

2024-08-09

Great price

"I just stumbled across this site and decided to check it out. I'm a first time customer and figured I'd get them a try. The site was easy to navigate. "


Rep reply posted 2024-08-09
A rep from Kits, Kits-AlexM, has responded:

“We're so thrilled to hear you had a great experience exploring our site! It's fantastic that you found our prices to be great and that navigation was a breeze for you. Thank you for giving us a try as a first-time customer! We can’t wait to see what you think of your purchase! ”


Verified
5/5

2024-08-08

I love Kits!

"This is my second order with Kits. This time I bought 2 glasses. Best quality, good price and they carry exactly my style. "


Rep reply posted 2024-08-08
A rep from Kits, Kits-AlexM, has responded:

“We're thrilled to hear you love our glasses and that we carry your style! Thank you for being a loyal customer and for leaving such a wonderful review. Enjoy your new glasses!”


Verified
5/5

2024-08-09

My first progressives…

"Found out today I need progressives. They were $600+ just for the lenses at my local place. I figured I’d give Kits a shot because my sister wears $1100 progressives and loves Kits (they now cost her $100). Site was easy to use and pretty intuitive - even just on my iPhone. "


Rep reply posted 2024-08-09
A rep from Kits, Kits-AlexM, has responded:

“Wow! We're thrilled to hear you had such a fantastic experience with Kits! It's amazing to see how we can provide high-quality progressive lenses at a fraction of the cost. Welcome to the Kits family, and we can't wait for you to enjoy your new progressives!”