"With how today we have to watch how we spend our money, this is a no brainer, "
"The offer read that you would get a free pair of glasses with lenses. As it turns out it was only $28. off and free shipping on a progressive pair of glasses. Still not a bad deal at $70. total! If I went to a retail store these would be like $300-$500. Thanks Kits!!!"
“Thank you for your review! We're glad to hear you found a great deal with us. To clarify, the $28 covers the cost of the frame and standard lenses. Additionally, this amount can be applied as a discount toward any lens type, including progressive lenses. We're thrilled you enjoyed the savings compared to retail prices. Thanks for choosing Kits!”
"i'd like these for Nearsightedness. My prescription is for both. "
“We apologize for the inconvenience you experienced. We value your feedback and are committed to resolving this issue. A team member will contact you shortly and assist you further. Thank you for bringing this to our attention.”
"Couldn't log in through my insurance company so missed out on some savings. The discount code kept changing so had to fix that a number of times bit with a discount code the price was good."
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"I was concerned that the site might be hard to figure-out or that there would be tricks to add costs to my purchase. There were no tricks and the navigation went smoothly."
“We're thrilled to hear that you found our site easy to navigate and transparent! Thank you for sharing your positive experience with us. We strive to make the shopping process as seamless as possible, without any hidden costs or tricks. We appreciate your feedback and hope you continue to enjoy shopping with us.”
"I’ve been ordering KITS glasses for 3 years, never disappointed. The quality of frames and lens, and fast shipping are second to none. Love KITS!"
“Thank you so much for your amazing review! We are thrilled to hear that you've been a loyal customer for 3 years and have always been satisfied with your KITS glasses. We appreciate your support and can't wait to continue providing you with top-quality frames, lenses, and fast shipping. Thank you for choosing KITS!”
"This is my first time ordering glasses online, and this website has been very well set up. I look forward to receiving my glasses shortly!"
“We're thrilled to hear that you had a positive experience with our online ordering process! Thank you for choosing Kits for your first online glasses purchase. We can't wait for you to receive your glasses and we're sure you'll love them. Enjoy your new specs!”
"i had discounts and my total was $140. it said minimum of $120 should be spent to received it but i spent way more. so disappointed "
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"First time buyer, reasonable prices"
“Thank you so much for the awesome feedback! We're thrilled to hear that you had such a great experience shopping with us for the first time. We always strive to offer reasonable prices for our customers. We appreciate your support and look forward to serving you again in the future!”
"unsure about the address automatic input. Erased my unit number from the text field so it only has the apartment street number."
“Thank you for your feedback! We appreciate you bringing this to our attention. We will definitely look into this issue with our address input feature to ensure a smoother experience for our customers. Your insight is invaluable to us as we strive to provide the best service possible.”
"By far my favorite shop for glasses. No need to go to shady shops and clinics, this one just wins. "
“We're thrilled to hear that Kits is your favorite shop for glasses! Thank you for the amazing review. We're so glad to provide you with quick, easy, and affordable options for your eyewear needs. We truly appreciate your support!”
"it was great to come across this store as they have met my expectation such as the good quality of their frames and many more"
"Thank you for making it happen for customers to get their size thru your own website. Very helpful! "
“We're thrilled to hear that you found our website helpful! Thank you for your positive feedback, and we appreciate you choosing Kits for your shopping needs.”
"Great! Great! Great! Great! Great! Great! Great! Great! Great! "
“Thank you so much for your amazing review! We're thrilled to hear that you had such a great experience with our product. Your feedback means the world to us!”
"affordable glasses for the fashion girlies, allowing you to have multiple looks for different outfits."
“We're thrilled to hear that you think we're simply the best! We're so happy to be able to provide stylish and affordable glasses for all the fashion girlies out there. Thank you for the amazing review!”
A rep from Kits, Kits-AlexM, has responded:
“We're thrilled to hear that you found our deal to be both crazy and of high quality! Thank you so much for recognizing the value we strive to provide to our customers. Your support means the world to us!”