"Es amigable la página KITS permite filtrar haciendo facil la busqueda, tiene variedad de diseños los que están de moda, son resistentes, precios que se ajustan a las necesidades, te permite probar los lentes según tu rostro. Buena informacion en cuanto a las medidas, Excelnte Calidad 100% Recomendada."
"website on phone and laptop glitchy and hard to use"
“Thank you for sharing your feedback about the website experience. We're sorry to hear that you encountered glitches on the website. We understand how frustrating this can be, and we're constantly working to improve our platform. Your experience is important to us, and we appreciate your input.”
"Amazing prices and discounts and quality"
“We're absolutely thrilled to hear your amazing feedback! It's fantastic to know that you love our prices, discounts, and quality. Thank you for taking the time to share your experience; it truly motivates us to keep delivering the best!”
"10 minutes from start to purchase"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great and easy experience with us. It's awesome to know that we could make your purchase so quick and convenient! Your feedback means the world to us!”
"fast, easy, straight forward experience "
"great, seamless, affordable, "
"Took me a total of 10 mins to place an order! I love the pair I've had for 5 years, just needed a new replacement."
"The online buying is easy and simple I can not wait to get my new glasses "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our online buying process easy and simple. It's always exciting to get new glasses, especially for a special occasion like a birthday! We can't wait for you to receive them and see how they elevate your style. Enjoy your celebration!”
"Second time ordering and I really like the service. Glasses are affordable, stylish, and arrive quick. I always recommend them to everyone I know. "
“Wow! Thank you so much for your amazing review! We're thrilled to hear that you’re enjoying our glasses and service for the second time! It's wonderful to know that you find our glasses affordable and stylish, and we love that they reach you quickly. Your recommendations mean the world to us, and we can't wait to continue providing you with great products!”
"I placed the order because their was an Amex offer, but the order wouldn't process with my Amex. Was forced to use credit card, and won't receive offer discount. "
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"KITS is easy and efficient. Delivery is usually quick, as well."
“Thank you for the amazing feedback! We're thrilled to hear that you found our ordering process to be easy and efficient, and that you received your delivery quickly. We truly appreciate your support and look forward to serving you again in the future!”
"Direct billing, easy to use interface, looking forward to the purchase. "
“Thank you so much for the amazing feedback! We're thrilled to hear that you found our billing process straightforward and our interface user-friendly. We can't wait for you to make your purchase and experience everything Kits has to offer!”
"Love the selection, and the quality. have already had a few pairs I loved so much. I'm ordering new ones because I ran over mine with the car. I would have liked to edit an incorrect entry to the prescription in the cart. instead, I had to delete, find, and re-enter. I found a small error when reviewing. It would have saved me time. "
“We appreciate your valuable feedback! Thank you for sharing your love for our selection and quality. We're thrilled to hear that you've had great experiences with our products. Your suggestion on making it easier to edit prescriptions in the cart is noted, and we will definitely look into improving that process for our customers. Thanks again for your support!”
"Had to fix the proper address 3 times. It took me 15+ mins for this alone!"
“We're sorry to hear about the hassle you experienced trying to fix the address multiple times. We apologize for the inconvenience this caused you. Your feedback is valuable to us, and we will work on improving our address entry process to make it smoother for our customers in the future. Thank you for bringing this to our attention.”
"With how today we have to watch how we spend our money, this is a no brainer, "
“We're thrilled to hear that you found our deal to be both crazy and of high quality! Thank you so much for recognizing the value we strive to provide to our customers. Your support means the world to us!”
A rep from Kits, Kits-AlexM, has responded:
“Wow, thank you so much for this amazing review! We're thrilled to hear that you found our website user-friendly and that our variety of trendy designs caught your eye. It's fantastic to know you appreciate the quality and pricing of our products, and that the fitting feature helped you find the perfect pair! Your recommendation means the world to us, and we can't wait to serve you again!”