"I cannot use direct insurance (Cross Blue Alberta)"
"Great value frames and lenses, clear and easy ordering process"
"Always great service fast efficient and cost-effective. Website is also easy to use."
"I had fun choosing my frames with lots to choose from. I especially liked the low bridge option. Can't wait to receive my glasses. Ordering through their website was easy and no fuss."
"The site is so easy to navigate and the feature to be able to try on glasses is just like being in an optical shop! "
"Can’t say enough about how awesome Kits are. What a great idea."
"I was lucky enough to find Kits about 3 years ago and have been obsessed ever since. These glasses are very durable - as a veterinarian, they get knocked off my face from excited patients more than I would like to admit. I frequently get clients commenting on my frames and asking where I got them. I've referred so many people and everyone who I'm able to follow up with is also obsessed with your product. Can't wait to get my next order. The direct billing was very simple and fast. "
"Very easy very quick. Nothing too complicated and it was so easy to put my prescription in with my glasses very easy."
"So easy and direct bill to insurance "
"loved the experience watching the tik tok page & reviews really helped me see the frames on other people & made my decision making a lot easier. the prices are unbelievable & unbeatable for what the quality looks like & the frame selection is so modern & makes wearing glasses an experience i look forward to!!"
"Good productos!!!
Good quality!!! "
"it was informative user friendly"
"Super easy to order. Wish my insurance company was one of the options for direct billing but otherwise super easy"
"I am disappointed that you need to spend so much to get free shipping. A lot of the other online companies do not require that. "
"I had trouble using my insurance card because it was health benefits rather than personal insurance benefits but when I called to ask for help getting the best offer they did find offers I was unable to find on the website or online so I ended up happy with the deal I got. I suggest calling customer service to ask for help getting the best promo available for your purchase."
A rep from Kits, Kits-AlexM, has responded:
“Thank you for your feedback. We’re sorry that you’re unable to use direct insurance with us at this time. We’ll email you an itemized receipt that you can use to submit a manual claim, and we’ll definitely take your feedback into consideration as we work to improve our insurance options. Thank you for bringing this to our attention!”