"I've been using this service for long time now, I would recommend it "
"So early to use the site, almost foolproof! you can't screw it up"
"Also has an app to measure PD! Too bad Sunlife wasn't supported to be billed directly."
"Love the try on frame feature.
"
"I wish favourites were easier to find and the cart didn't keep clearing over and over. "
"Great price and love the direct billing"
"I always come back to Kits for my eyeglasses needs. I've tried other affordable brands like Firmoo but they just aren't the same. Kits have a very inclusive selection that suits many face types and shapes. I am Asian and they still have a large selection for my lower nose bridge and larger head. You can always find a good time to get a good deal on a new pair!"
"Easy to order and great prices!!"
"Website sometimes was tricky"
"Excellent Service and prices. "
"expensive than expected, initially it showed a coupon code with 30% off, during ythe payment it changed the code which was not that helpful."
"I have ordered several pairs of glasses with Kits. I am very happy with the styles and quality of my glasses, The prices cant be beat 10 out of 10"
"Super easy to get new glasses and contacts and they are coming straight to my door in a few days. I’m very excited to receive them!"
"The customer service was great. They answered all my questions, and helped alleviate my concerns about whether the glasses would fit. I liked the ability to try on different pairs using the camera on the computer and there were more than enough options for me.
I did have two difficulties though. One was understanding the frame size information at the side of the screen displaying the lenses. I'm a simpleton though so that was probably just me. The other issue was checking out. For some reason the cart items were displayed in a ribbon down the right side of the screen, but I wasn't able to click on checkout. I logged out and back in and it seemed to fix the problem.
I haven't received the glasses yet, but to this point I'm really impressed."
"Réclamations en direct c’est fantastique!"
A rep from Kits, Kits-AlexM, has responded:
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”