"I have a strong prescription and, although there is an option to search for frames based on prescription, it doesn't work. I still get search results that show frames that I can't wear, which is disappointing."
"Was fine.
Could add option to fix order without having to re do. Like if you clicked the wrong color. "
"Can’t wait for my glasses to arrive! Just a great experience from picking to ordering and it was a great surprise to find that coupon code for my first pair free!"
"First time client... I'm looking forward to receiving my order and being able to give an honest opinion.:-)"
"Great site. Easy to navigate and use. This is my third time ordering and will continue to be a repeat customer. "
"I’ve ordered about 4 pairs now and I am obsessed"
"What a wonderful experience. Website was easy to navigate with true colours and measurements. They have so many options. My order arrived very quickly, without a hitch. I had an issue with one pair of glasses that the customer service department handled, and re-ordered a replacement within hours of reporting. It was very easy communicating with this company. I love my glasses and will be a customer for life. 10 out of 10"
"Quick and easy selection process and great coupons available to save more!"
"James was an absolute delight to talk to! I got my frames and hated how they looked on me, James helped me find a pair that would better fit my face, and got me setup right away, some of the best customer service I've ever experienced!"
"I recommend Kits to everyone! Great glasses, and exceptional service "
"High latency on the website and changing or selecting frames in favorites are not saving or for some reason are different each time I log on. Difficult to directly compare frame sizes and too many pop ups when navigating "
"Tony B went above and beyond. He not only answered my questions, but went out of this world to support me with my order. One of the easiest and best customer service experience I have ever had!"
"Very easy and great price!!!!"
"Easy to order & Beautiful designs! Can't wait to get them!!"
"I have tried to order from Kits before but my prescription was not available. This is going to be my first pair of Kits and can't wait to see how they fit. Getting them for $0.00 because I am a Canadian and Proud of it is just a Bonus!!! Thanks So Much Kits, I am sure this will be a lasting friendship :) "