"If like me you can't afford buying textbooks renting is a great option. Knetbooks has been a supporter offering great prices, fast delivery, and easy way of return. I'm a very satisfied customer."
"Shipping process was slow. Took longer than expected "
“Good morning,
I am sorry to hear that you were not pleased with the shipping service you selected. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I Never received my order!!!!!!!!"
“Good morning,
I am sorry to hear that you have not yet received your order! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"On time delivery! Affordable prices!"
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Fast shipping! The books were in excellent condition."
“Good morning,
Thanks for the positive feedback! I am so happy to hear you are pleased with our site! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I received my book on schedule."
“Good morning,
I am so happy to hear you received your book on time! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I had to wait 9 days to find out that the book they said was in stock really wasn't. The reply was customer service when I complained was totally non sensible.
Have rented books from other companies and never had this problem. Will never rent books from here again. "
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"My order arrived on time and I received the correct product."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"They sent me wrong book even after I gave the IBSN book. So I spent money that I can't get back. "
"Saved us a lot of $. Got them quickly and easy to ship back. Just ordered some more!"
"It said 7-14 business days and it came at around 12 business days. Obviously that is in the range but it just took a really long time to get here. Easy packaging and good condition book though. Best price for the book I needed. "
“Good morning,
I'm glad to hear you received your book in good condition and the price was right! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Returned my book for a refund, never even opened the box and didn't have the book but a few days and they charged me a huge restocking fee "
“Good morning,
I am sorry to hear that restocking fee was taken out of your refund. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Had the books I needed price was right, and arrived expeditiously! Thanks!"
“Good morning,
I am so glad to hear you are pleased with our service! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I was somewhat satisfied. Both of my books came in a day after the expected delivery date. Plus, I made the order of my two books on the same day and they were shipped in different days and arrived in different days. Other than that I had no other problems. "
“Good morning,
I apologize your books were received separately. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I paid the extra $5 for rushed delivery and it still took over two weeks to get to my house. So if you're going to order from here, make sure you order in advance before the quarter/semester starts!"
“Good morning,
I am sorry to hear your book was not received in a timely fashion. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”