"Cheap prices, prompt delivery before the forecasted date. I was worried that I waited too long before class started but I got my books in plenty of time before the new semesters started. A God send to us starving college students!"

"Great rental website to get the textbooks that you need. Books were shipped fast and arrived in good condition. The text updates were awesome. "

"It's been more than a week and my book still hasn't arrived. Next time, I think I will just use a different website to rent my books"

"I rented a book for my son, however, he had decided to drop the course while the book was in route. I received the book on Friday and was able to go online and return the book for a refund minus a restocking fee. I was very happy they are going to refund my credit card instead of issuing a store credit like some other places does. Thanks"

"This beats the hassell of purchasing text books then trying to sell them for half of what you paid. Works great for me with 8 weeks class sessions. "

"The delivery process is was to long!!! It takes over a week so order ahead of time! "

"I was trying to get my textbooks for the cheapest price possible. I found Knetbooks to be just around 10 dollars cheaper than my usual text book website. I ordered my book for my class two weeks before class begun, and even splurged for faster shipping to ensure that my book would arrive on time. It is now a full week into class, and I still haven't received my book. I am very dissatisfied with this company, and will actively advertise against it. The chat service was very rude and not at all helpful, and by the time my book arrives my class with be over. "

"I got my books fairly quickly and they always have the best rental price around for all the books I need. "

"Easy to order and books arrived in a timely manner"

"I needed my books as soon as possible, and I haven't received either one that I ordered. I had to re-order from another company."

"Very fast efficient service"

"I ordered a book to rent, paid for the book and then about a week later found out they cancelled my order because they could not find a vendor for me to rent from. It was very upsetting because I start school next week and will not have the book on time because I had to find another place to purchase it from and had to pay way more, unexpectedly. I am very dissatisfied. I feel like they should have check to be sure there was a vendor available before processing my payment and taking the money out of my account. It just wasn't handled well in my opinion and really inconvenienced me. "

"Knetbooks overcharge fees for late returns are excessively costly."

"School starts Monday books shipped days after published ship date and email confirmation. System stated ship date of 12/31/16 actual ship date 1/3/17. Only received 2 of the 3 books in time for classes. Contacted customer service and got the run around with CSR who wasn't to concerned about my order or assisting with trouble shooting my issue of tracking what appeared to be a lost shipment on the 3rd book. Headed back to college with only 2 of the 3 books ordered for the first day of classes and need to figure out the logistics for getting the 3rd book in my possession. "

"Rude customer service. Textbook was on bam order and I needed it before classes so I ordered 2 weeks in advance. No tracking number email, so I looked on account and it said "On order". Messaged company in instant chat. They were rude to me, and didn't care that they made the mistake of not telling me and issued my refund. If I hadn't contacted them they probably wouldn't have told me and tried to have kept my money. Will not order from them again. I need my books in time for class and don't have time for bs. "