"Got everything quickly not too expensive "
" But experience awful after you charge me for my book you cancel the order so it let me with a bad consequences I fail my class because of you guys so ...so disappointed!"
“Good afternoon,
I’m very sorry to hear that your recent order was canceled. We make every effort to provide our customers with textbooks at an affordable price. While our warehouse originally reported this item as available upon request, it appears we’ve made a mistake. We apologize for any inconvenience this may have caused and have since removed this item for sale. I have sent you an email to the address on file in regards to an in-store credit we’ve applied to your account as our way or saying sorry. We wish you the best this semester and hope to provide better service on your next order!
Regards,
Kate”
"Knetbooks offers affordable rates and an opportunity to return a rental if the instructor changes his mind on which book to use. That's nice because I needed time to return the book and time to purchase the new required text before class started. I appreciated the opportunity to fix that before losing money I needed for the upcoming semester. Every cent counts! "
“Hello!
Those are wonderful words to hear! We’re pleased learn you were able to save some money for your upcoming semester. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!'
See you next semester!
Kate
”
"Fast easy cheap on problems "
“Good afternoon,
Thanks for the love! I’m pleased to know you had an excellent experience with us. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Kate ”
"I'm still waiting to receive the book I ordered. Enough said."
“Good afternoon,
I apologize that it has taken longer than expected for you to receive your item. I show that you selected Standard shipping which can take 1-5 business days to reach you from your shipment date. My records indicate that you placed your order on 5/16 and your item was shipped the following day (processing time was 24 hours). I show that according to USPS 92419901296026581158236511 your item is scheduled for delivery today. If for whatever reason the item is delayed or doesn't reach you by the end of the 5th business day (5/23) please don't hesitate to reach out to me directly at kate@knetbooks.com so that we can work to find a solution for the items delay.
Thank you for your patience regarding this matter,
Kate ”
"Book got delievered in timely manner and good quality. Was not disappointed! "
“Good morning,
We appreciate the love! I’m happy to hear that you were happy with the delivery and quality of the item you received. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate
”
"It's an awesome &affordable services "
“Hello!
Those are wonderful words to hear! We’re pleased learn you were happy with our service. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Kate
”
"I was able to rent a very expensive text book for only the short time that I needed it for a fraction of the cost of renting for a full semester. The book arrived on time with clear directions on how to return it."
“Good morning,
Thanks for the love! I’m pleased to know you were able to utilize our alternative rental periods. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Kate ”
"I absolutely love knetbooks. They are always on time and help me save money with my college book rentals."
“Good morning,
We appreciate the love! I’m happy to hear that you have had excellent experiences with us . I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate ”
"Perfect timing and perfect condition for my textbooks. "
“Hello!
Those are wonderful words to hear! We’re pleased learn you received your item quickly and in excellent condition. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Kate ”
"I really enjoyed an easy and cheap way to rent used book and an easy way to return them. "
“Good morning,
Thanks for the love! I’m pleased to know you had a worry free and easy experience. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Kate
”
"It was my first time ordering a book from this site, very satisfied !
"
“Good morning,
We appreciate the love! I’m happy to hear that you were a satisfied first time customer. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate
”
"Everything that they advertise is exactly what I got and more! Continuous updates and information about my order was helpful! Fast, easy, and reliable!!"
“Good morning,
We appreciate the love! I’m happy to hear that we were able to keep you apprised of your book situation. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate ”
"just what I needed for summer school "
“Hello!
Those are wonderful words to hear! We’re pleased learn you received a satisfactory copy of your book for summer school. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Kate ”
"Its been a pleasure and always quick shipping!"
“Good morning,
Thanks for the love! I’m pleased to know you were satisfied with our service and shipping speed. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Kate
”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good afternoon,
We appreciate the love! I’m happy to hear that your items arrived quickly. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate
”