"I ordered three books for my Spring semester. Two came in a timely manner. However, i didn't receive my third book or receive any kind of notice as to why it was delayed. I contacted customer service and the lady who I spoke to was not able to asssit me as well. She did not have a date of when my book would be shipped. She didn't know if it would be weeks or even months. Of course, since class had already started by this time, I cancelled the order for the third book (which she did not even offered to do. She insisted I just wait for the book). I will not be ordering from knetbooks again as they failed to give me any kind of heads up for my book being delayed and failed to provide me customer service. "

"I was very disappointed by what I received. This "book" wasn't even a book. It was literally sheets of paper with holes punched for a three ring binder, some of which had been torn out, held together by only 2 separate rings and no binder. I've rented books from Knetbooks before and never had this issue. It's pretty ridiculous."

"I've checked several websites over the course of a few semesters and Knetbooks frequently has the best prices and they always ship to me on time. They also have pretty great customer service reps!"

"I was searching everywhere on the internet for a decent rental price for an introductory nursing policy book for nursing school, and I am SO glad I found Knetbooks.com! All the other sites listed prices around $50+ dollars, while knetbooks had listed the book for $26.11. It sounded too good to be true. I had never heard of Kentbooks.com before so I checked if it was a legit and popular website for textbook purchases. Turns out that it is ranked even higher than Amazon for textbook buys and rentals! Maneuvering the website was simple, and the no additional costs for shipping was a major plus. It arrived within the same week I placed the order. The used book is in perfect condition too, I am very pleased with this rental book. Thank you Knetbooks!! You helped me save around $20 on my book. "

"I always find great deals at Knetbooks. "

"I always get my books on time, and for a great deal!"

"I never got my book. I ordered it on 1/10."

"The delivery was relatively fast and well packaged. The book was in good condition other than one page being nearly torn out.
This is my first time renting. I am intrigued to see how it goes. "

"Absolutely love Knetbooks, its the only site I will use! Prices are great and service is amazing."

"Make sure to order your books from here way ahead of time! Took mine 10 days before they were delivered. Very nerve wracking and annoying "

"Still have not received the book that I already paid for to rent! I would not recommend this company for any rental books especially is you actually want them!"

"I still don't have my order. I ordered it on 1/9/17. 10 days. what is happening. "

"A little slow on shipping and delivery times... Perhaps switching shipper would benefit"

"I will never order from you guys again, I should have read the reviews before I ordered."

"I had to cancel my order because the service was slow and i had class work to do... "