"my books came on time & did not look as much uses as I thought they would be I rented a book from chegg before that was falling apart"

"I rented a book from Knetbooks for $50. It was a great price so I decided to give them a chance, after 7 days my book still didn't ship I I contacted customer service. Turns out they over sold/rented and didn't have the stock but also never bothered to update me with an email. So I asked when I could get my book, they said they have no idea because they're trying to get more from the manufacturer. All the while I am STILL being charged $50 for a semester long rented yet I have no book in hand and cannot do my assignments. The only thing they offered was an upgrade to standard shipping and when I asked for expedited instead the rep said I could call and pay the difference as if this was my fault. Next time I'll pay more and go with amazon like I normally do and I highly recommend skipping this site for books, they over promise and under deliver."

"I was told my book would be in 01/14/17 and I have still have not received my book and now I am behind in my class. ALSO I need my book a week longer seeing my class isn't over by the due date but it wouldn't allow me to extend my period with out paying for a full rental again. I refuse to order books from this site again. Horrible communication issues. "

"Ordering was easy and cheap "

"I ordered a textbook rental and it got here relatively quick, taking into account that it was a rental, but I was surprised when the textbook was delivered because I received two copies. Later, I received an email about the second book and it stated that I only have three business days from the date the email was sent to return the second copy or else I would be charged for it. Seeing as it was not an error on my part the ticking clock is very irritating since I am a college student with no car and not much time to run errands, especially in such a small amount of time. "

"Your site is very easy to use and navigate through. My only thing is that my books were expected a couple days ago and I have still yet to receive them. I start class in a few days and this isn't a very good start to the semester. "

"This is the first time I have used Knetbooks and I couldn't be happier. They had THE lowest price anywhere and I received the book almost immediately! Very happy and will definitely use them again!"

"I still haven't received my books! This service takes way too long. I'm now into my second week of class and are way behind. I was supposed to receive my books by 1/11/17. I think you lost a customer! :/"

"It was good. It went quick."

"everything was in a good state and arrived on time"

"It is my fault. I ordered a book last minute because I didn't know I needed it for class. I seen the 4 to 8 business days for delivery of said textbook. I'm not a fan of ups mail innovations. I would prefer shipping via ups or via post office. It seems to be a waste of good delivery time as I was my book just sit at one place. I'm hoping that it will arrive tomorrow. Tomorrow is 8 business days. I am beating myself because I should have spent the extra 20 and just bought the book from the college book store. I won't rent again from Knetbooks.com"

"I ordered a book, and they told me a week and a half later that my order was canceled also a week into my college class that I needed the book. This was the most terrible customer service and I will not be using knetboks. "

"I have been getting books from knetbooks since freshman year! I always get them fast and always get the books I pay for. Highly recommend using knetbooks"

"The textbook was so much cheaper than what I thought I was going to have to pay for it and it shipped in a reasonable time for free. "

"Paid for rush shipping two weeks later the book has not arrived."