"I still haven't receive my text book and it almost been 2 weeks."

"I ordered three books from them and they charged my card the full amount for three books in three separate orders- the money came out of my bank account and everything. The next day, they cancelled all of my orders. I called them- they said there was a problem with the bank and they were refunding my money. My bank said everything was fine and that the payment was (obviously) successful and that there were no refunds being processed. I called Knet again and they said that the refund would take 3-5 business days to process and that I "can just re-order". The problem with that is that THEY HAVE MY MONEY!!! I can either overdraft my account and pay more fees, or I can borrow money from some one else (not ideal). If I waited the 3-5 business days, then re-order and wait 4-8 business days for shipping, I'll be two weeks into my classes. I called again and asked them to give me expedited shipping as compensation when I re-order the books, and get this---- THEY BLAMED ME for "entering my card info wrong" and said that they wouldn't compensate me. Last time I checked, When you take money out of my bank account SUCCESSFULLY - three times - that means I gave them the right information! this has gone beyond inconvenient, they screwed me. BE WARNED!"

"Their low prices are attractive but after charging you for the book and expedited shipping time will pass and you will be without your book. When you inquire about it they will say they give mere estimates when it could arrive yet charge you extra thinking you'll get it by a certain date. 2 weeks went by my book hadn't shipped and they then told me they weren't sure when it would be back in stock.....no use at all. Charge you for the book when they can't guarantee you'll get it."

"I've rented books for my college age children from Knetbooks. Best prices and free shipping are the main factors but on top of that they offer discounts and like-new condition books! All round great experience."

" Since I titled this message message with pictures in gifs it got you attention. But unfortunately it will not have pictures and a web not have gifs. I just did what you did to me. You title says book with access code bundle which he did not have an access code. The title says it will you have an access code and that is what students are looking for. Not book that MAY OR MAY NOT have an access code! You need to say verbatim if it does or does not have an access code. We wait for the book just to find out if the book have or have not have an access code. By that time when we receive the book we would already have my first assignment due. Now we have to wait again one access code that we thought was coming with the book because the title says it comes with the book. Just some clarification in the title please! "

"I bought two books and one was cancelled, turns out they never had it in stock in the first place. Went back to check after my order was cancelled and they were still selling it with a "2-4 business days to ship" listed under availability. This seams dishonest to me, when it could specify that it's not in stock currently. That way I'm not counting on it to arrive on time for a class and then have to buy it somewhere else and pay surcharge for rapid shipping so that I'm not behind in my class. Also, this company is really Knetbooks, eCampus, and probably several others. This is a super shady business practice and leads me to believe I can't trust them. I'll finish out my current rental but I'm never using either service again."

"This is no scam and it's safe and not expensive. "

"I am still waiting for my package that had an estime delivery date of Jan 17th."

"They charged me 332.25 for a book that I returned and they got late because of the holidays and only refunded me half of that as a store credit. If I wasn't struggling I would not have to rent books for cheaper price, but this company made sure to keep me down! "

"have yet to recieve my book a week and half later while i paid for 1-5day"

"The book came exactly on time and it's in good condition, as well. "

"Don't have much experience w/this company, but ordered a textbook rental for this semester and just received a cancellation of an offering that appeared to be in stock. Pretty frustrated in Va. This process can be difficult enough when orders are fulfilled, much less when simply cancelled."

"Package took too long to come. Sent back for refund."

"Very late delivering
*took 2 weeks to get my textbook


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"The books I needed to rent were half the price of other websites "