"I felt the price was good to rent my books, but last semester my book had a lot of sticky pages ( like with the residue from sticky notes) It was annoying. "

"Knetbooks has always come in clutch for me when it comes time to order textbooks. Shipping takes about a week, which is better than other discount rental stores. It's obvious the books are used, but they're always in useable condition. Sometimes you'll get lucky and get a book that already has notes/highlights in it. Makes you feel like you're Harry in Harry Potter and the Half-Blood Prince, except your dean of students will most likely still be alive by the end of your semester."

"Clean and high wuality book.however, i paid for 1 business day delivery and it was recieved in 2 days. "

"I've used knetbooks several times over the past few years, awesome experience every time. Speedy shipping & easy return process."

"This is the second time it has been sent to my hometown address! I didn't contact customer service this time because last time they basically said oh well you figure out yourself. You can see with all the orders placed that I am a loyal customer but it looks like this will be the last time I purchase from this company because WOW second week of school and I still don't have my book because of you guys!"

"I am very satisfied with my order from knetbooks.com. this is the second order I have placed and it definitely won't be the last one I place. Very happy with the customer service I dealt with on my first order. I am very happy and the savings on textbooks is amazing. I would have paid over $400 for a total of four books through school and I spent right around $100 on my books from knetbooks.com"

"Could never reach the supervisor even when I attempted to call right back after I missed her call. I never received my books and have been unable to reach anyone regarding getting a refund. My books will currently be sitting in a mail room for eternity because the staff at this company could not extend a common courtesy of redirecting the shipment which is something every sender is able to do it just takes a little extra time to call the mail carrier. An action this company clearly was not willing to do for a loyal customer who rents all their textbooks from. I know it is possible for the sender to redirect the package because I personally called UPS to do it myself and spoke with a supervisor effortlessly and they said all the sender had to do was call and make the request. I was even willing to pay extra for shipping if there was an additional cost to redirect the package. I WILL NEVER USE THIS COMPANY AGAIN AND WILL NEVER RECOMMEND IT TO ANYONE. You do not put the customer first what so ever. "

"I was able to rent my books at a reasonable price and 2/4 looked like they were brand new! They were sent here very quick and I'm very happy with the site!"

"I paid the $5 dollar shipping (3 to 5 days) so I could get the book on time but it took almost 8 days. Why pay for shipping if they're still going to take longer to arrive."

"I've always had positive experiences with Knet book! My books came fast and the price was reasonable. "

"I've ordered from Knetbooks many times, and have always been satisfied. This time around it's taken almost 2 weeks to receive my books. "

"I am very happy with the prices that I received, free shipping, and I got my books within 2 or 3 days. I will definitely use this website again in the future."

"I ordered my book on January 4th and it said I would receive it in 3-5 days. I did not receive it within that time. I was expecting at the latest on January 11 but I just received it today on January 18th. I'm very disappointed in the delivery timing. This is my first time using this website and I don't think I will be using it again. "

"I've recommended you to other students."

"So I pay for expedite shipping and still dont receive the book on time. I was supplied with a tracking number that say USPS and the tracking number does not work. I email them to ket them know and they try to argue that they said ups when in fact i have the email. I would just say order from one of the brand name companies not this junk. "