"items are received in good condition and are easily returned. quick service"
"Very Satisfied!!! With the services that was provided from your company!!!"
“Good morning,
That's awesome! I am pleased to hear you are happy with our services! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I attempted to rent this book 2 different times and both times the order was cancelled. I found my book elsewhere with no complications. "
“Good morning,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"This was a great experience. We ordered on Saturday and had my sons books by Thursday. Saving over $200 helped our feelings as well. We will be back next semester to order again "
“Good morning,
Thanks for the positive feedback! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"My book I received had a slightly torn spine so I reported it to them and they quickly noted my account and gave me a $10 store credit for my next semester rentals, super easy and helpful it just shouldn't have been sent to me in the first place. Also I wish your packaging materials were better so that I can ship them back in the same materials."
“Good morning,
I'm sorry you received your book in that condition, but I am happy we were able to assist you! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I rented my book from here and it is in great condition. The price was affordable."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"It took forever to receive my book! "
“Good afternoon,
I am sorry to hear that you were not pleased with our shipping service. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Easy checkout and fast delivery"
“Good afternoon,
Thanks for the love! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Ordered my book. Paid. Then got an email in a few days that there was no book? Disappointed esp since I started school that upcoming week."
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I really appreciate being able to find some of my books so much cheaper then the bookstore but I was a bit annoyed that the books I ordered were shipped separately and I was only given tracking information for one of them. I was worried I wouldn't get the second book. Luckily it arrived before classes started so all is well."
“Good afternoon,
I'm happy to hear we were able to save you some money! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I got a few books that I needed for my college classes I was able to save so much which helped. I got them quick and in time for my classes to starts. I would recamend them over and over"
“Good afternoon,
Thanks for the love! I have sent a gift to the email on file for your continued loyalty!
Kate
Customer Service Representative
Knetbooks.com
”
"Satisfied with my order. I received my book on time and it was in great shape."
“Good afternoon,
Thanks for the positive feedback! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"My book was brand new and it came very quickly. Very pleased. "
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I ordered my textbooks well over a week and a half ago. I still haven't gotten them yet!! School's in session and I don't have my books to read for class assignments. Very disappointed in the shipping process."
“Good afternoon,
I am sorry to hear that you haven't received your books yet. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I have been renting books through Knetbooks for over a year and have been totally satisfied with each book I have rented. This is the first site I go to when I need to rent a book for my college classes. They have the best prices and service of all the sites that offer books for rent."
“Good afternoon,
Thanks for the love! I have sent a gift to the email on file for your continued loyalty!
Kate
Customer Service Representative
Knetbooks.com
”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”