"It shipped on the 6th and I still have not seen it. The tracking says it's been at the post office since the 11th and has not been shipped to my location yet"
"Excellent service and very fast shipping!!! I am a college student, and not having to pay shipping really helps my budget. I will be a loyal customer for eternity. "
“Good afternoon,
Thanks for the love! I have sent a gift to the email on file for your continued loyalty!
Kate
Customer Service Representative
Knetbooks.com
”
"Some of the best prices I was able to find for rentals and free and fast shipping!"
“Good afternoon,
Thanks for the love! I am glad to hear that you were pleased with our service! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"The books I ordered 10 days ago are just now shipping. There is no sense in that long of a processing time."
“Good afternoon,
I am sorry to hear that you are not pleased with our shipping service. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I never received my book, or got replies to my emails?!!!"
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Rented the book, a few days later received an email stating there was an issue on Knetbook's end and my order was canceled. "
“Good afternoon,
I am sorry to hear that your order was cancelled! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Knetbooks is a fantastic way to get college books since I am on a budget. So much less than getting them thru the book store on campus.the delivery was fast too. Keep up the good work Knetbook"
“Good afternoon,
Thanks for the love! I am glad to hear that we were able to save you some money! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I still have not got my book and classes are starting. "
“Good afternoon,
I am sorry to hear that you still have not received your book. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Fast shipping and very good price! Love this company. "
“Good afternoon,
Thanks for the love! I am glad to hear you enjoy our services! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Ordered a book and have not even received a shipping invoice that my item has even shipped yet. Very inconvenient for the fact I am a student on the quarter system renting and will not be receiving my book until at least two weeks after I started renting the book. If I don't receive an email within the next couple days I will be canceling my order and demanding a refund. "
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Ordered textbook over two weeks ago and still hasn't even shipped."
“Good afternoon,
I am sorry to hear that you haven't received your order! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Saved so much time and money trying to buy and resell books by just renting them. They came before the scheduled order date."
“Good afternoon,
I'm glad to hear you're pleased with our service and thanks for the positive feedback! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I rented a textbook from Knetbooks for really cheap. Then, my class got cancelled and they gave me a full refund. "
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"The website is user friendly. The books are reasonable cost and the delivery is very fast. Enjoy using this site."
“Good afternoon,
I'm happy to hear your are pleased with our site and service! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"If you need a book for school, do not get from here, they bill you for book they don't even have, then do not even give you a time estimate as to when you will receive it"
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good afternoon,
I am sorry to hear that you are still waiting to receive your order. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”