"The book came in quickly and in good condition. "
"Great customer service! And super organized and professional! Great prices too!!!"
“Good morning,
Thanks for the love! I am glad to hear that you received great customer service! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Received the order after date stated it would be here. Had to get an extension for class. But book is in good shape to be used. "
“Good afternoon,
I am sorry to hear that your book was not received on time. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Standard, free shipping is supposed to be 6 to 9 days, I ordered January 3 and I still havent received my books. I have an assignment due on Wednesday that i will be cramming for when i finally receive them. I am very disappointed."
“Good morning,
I am sorry to hear that you haven't received your order yet! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I never received my product and my order was canceled for no reason"
“Good morning,
I am sorry to hear that your order was cancelled. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"This company helped me fixed my issue with my first order. I will use them again!"
“Good morning,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"My book came on time, in a nice plastic wrapper. In brand new condition. It was a blessing to find knetbooks.com!"
“Good afternoon,
Thanks for the positive feedback! I am so happy to hear you were pleased with the book you received. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Great and quick service, cheap rental prices, simple return!"
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"The cost of renting my book was very affordable. Thank you for saving my saving a account. "
“Good afternoon,
That's awesome! I am happy to hear we could save you some money! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Book came as promised, they are in excellent condition condition. "
“Good afternoon,
That is great! I am so happy to hear you received your books in excellent condition. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I am going to continue to rent from them until I finish my degree.
Nicole Pratt"
“Good afternoon,
Thanks for the love! I have sent a gift to the email on file for your continued loyalty!
Kate
Customer Service Representative
Knetbooks.com
”
"Great place to go to for textbooks "
“Good afternoon,
I am happy to hear you are pleased with our site! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I am still miss two books i don't know where they are "
“Good afternoon,
I am sorry to hear that you have not yet received your two books. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Thanks for your prompt attention "
“Good afternoon,
Thanks for the positive feedback! I am glad to hear that we could properly serve you. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I ordered a book on the 4th, I gave it the full amount of time before I called asking where my book is. There was no update on ups so I called and I talked to someone who helped me out and sent a new book that should be here tomorrow. Every semester I get my book from knetbooks the delivery date of the book is never when they say it should be and I have to call every semester. Even though the books are cheaper I think I'll rent elsewhere. This is absolutely ridiculous. I ordered my book a week before classes started and still don't have it, going into the second weeknow of class."
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”