"Ordering was easy. Shipped the next day. Arrived on the third day. Books were packed well and were in new condition. "
"I received an email saying my books have been sent and another one saying they had been delivered. THEY HAVE NOT!!! I want a refund on my order since I had to drop two classes because I did not have the books. Thankyou."
“Good morning,
I am sorry to hear that you haven't received your order. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"The site is easy to use, had almost all the books we needed, and delivery was quick!"
“Good morning,
Thanks for the love! I am glad to hear that you enjoy using our site. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I am very satisfied with how quickly shipping was and the condition of the textbook Thank you Knetbooks."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Knetbooks has provided me with most of my Paralegal Science texts without worry or incident. One time when I didn't get my rentals returned on time due to a schedule/instructor change, Knetbooks worked with me,one on one, to resolve the issue. Worked out great!! I would highly recommend Knetbooks for textbook rentals!"
“Good morning,
Thanks for the love! I am so happy you are pleased with our service and we appreciate your continued loyalty! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Always been dependable & easy ordering books"
“Good morning,
Thanks for the love! I have sent a gift to the email on file for your continued loyalty!
Kate
Customer Service Representative
Knetbooks.com
”
"I have ordered books from here before and thie shipping process was fine the first time. The second time I purchased book was not so well. I still have not received my books and I ordered these books two weeks ago. My classes have started and I'm still waiting on my textbook. The projected date was last Thursday and still have not arrived. "
“Good morning,
I am sorry to hear that you are still waiting to receive your books! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"My books were suppose to come on the assigned day, and it still has not arrived. It has been 4 days and I still have not received my books "
“Good morning,
I am sorry to hear that you have not received your order yet! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Still waiting on three books. Class starts in two days. Tick tock, tick tock...."
“Good morning,
I am sorry to hear that you haven't received your books yet! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"My first time renting books for school. The site was easy to use & my order shipped promptly. The prices were very reasonable compared to buying even used copies of textbooks that I'll only need for a few months. I'm sure I'll be back next semester. Thanks."
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"The books were in good shape and one came with the code for the online portion of the class/book."
“Good afternoon,
I'm glad to hear you were pleased with the condition of the book you received!I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I am very happy with my order. It was delivered very fast and in good condition. This order was my first purchase with this seller; the experience was very good. Thanks."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive first experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Ordering was easy and I received the books very quickly. Very pleased and always order from here."
“Good morning,
Thanks for the positive feedback! I am glad to hear that you were pleased with our service! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I wish I had known this was going to be a new book. I had to send it back right away cause I needed a new one (didn't learn about that until I ordered from here) . Cost me almost 23.00 that I could have spent elsewhere, if I'd only known this was brand new. Otherwise it was easy to track, arrived in less than a week and packaged securely. Over-all placing the order was easy and cheap"
“Good morning,
I am sorry to hear you had to send the book back for a refund, but thank you for the positive feedback! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I ordered my book for my course. When I contacted customer service they said come back later cause its not updated in our system. When I called the next day, they said they sent the book out already to my old address and theres nothing they can do. I have been on the line with the post office trying to track my book down everyday. I hope I can find my books. "
“Good morning,
I am sorry to hear that you have not received your order! I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good morning,
That's wonderful! I am glad to hear that you had a great experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”