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Product & services pricing
3.57/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.14/5
Customer service:
3.64/5
Return/Replacement policy:
4.38/5

Verified
4/5

2022-07-31

Pretty good stuff

"Shipping was discreet and timely. Products I bought have all been good. "

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Rep reply posted 2022-08-01
A rep from Kratora, manuelakratora, has responded:

“Thank you for taking the time to write this review!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
2/5

2022-05-07

Sadly disappointed

"Placed an order around 2pm(12pm) CA time,yet didn’t receive my order until Friday evening, 5 business days later. I’ve even placed orders on Saturdays past 5pm and received them by Wednesday morning… not sure why it took so long this time. Never was able to speak on the phone with customer service. "

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Rep reply posted 2022-05-09
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review. We are happy to hear that you had a good experience at Kratora. To request 2 free samples, you can use the notes section at checkout (on the check-out page right under the billing information) to indicate which 2 strains you would like to try, and we will send them!

Best regards,

Cristina, Customer Service Representative at Kratora”


Verified
5/5

2022-07-21

Kratora is the only place I buy from!

"I have tried several suppliers but only use Kratora as their product is far superior. I wish it tasted better but that's the nature of the beast so not lowering their review for that. "

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Rep reply posted 2022-07-27
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your 5-star review. We really appreciate your comments about our product quality!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2022-07-17

Quality product.

"I’ve tried a lot of kratom companies and I think Kratom has the best product around. It’s a little more pricey but it’s a quality product. Shipping is always fast and on time. "

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Rep reply posted 2022-07-18
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to post this review! We are very proud to hear those positive remarks about our product.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-07-08

Great Company

"Kratora always comes through with the best quality product and quick shipping! I refuse to order anywhere else now "

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Rep reply posted 2022-07-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora and for taking the time to write this review, it means a lot to us.

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-07-08

Excellent product and service.

"Quick order fulfillment. Easy to understand instructions. Appreciate their educational information."

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Rep reply posted 2022-07-11
A rep from Kratora, manuelakratora, has responded:

“We are happy to hear about your good experience at Kratora. Thank you very much for sharing it!

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-07-08

Very Fast shipping!

"Arrived quickly and exactly as advertised"

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Rep reply posted 2022-07-11
A rep from Kratora, manuelakratora, has responded:

“Thank you for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-07-05

Will Buy Again...

"Excellent service. I haven't had a chance to try many of the products, but the "alternative Kratom" delivers exactly as the described."

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Rep reply posted 2022-07-06
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-07-03

Great quality product!

"I bought the assorted flavors to try and they all seemed to be fresh with great packaging. The shipping was super fast! I will definitely order from Kratora agian."

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Rep reply posted 2022-07-06
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora, we are happy to hear that our shop lived up to your expectations.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-06-29

Quality Kratom excellent Service!!

"I’ve been ordering with Kratora since 2013 never had a problem with quality of product or service!!!
Kratora is the best in the bizz!!!
"

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Rep reply posted 2022-06-30
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for being such a loyal customer! At Krtatora we strive to provide excellent customer service and the best product to our customers, so your words and your 5-star rating mean a lot to us.

Warm regards,

Manuela, Customer Service Representative at Kratora


Verified
5/5

2022-06-27

Outstanding product, customer service, delivery and payment options.

"A lifeline for me! I use the Red Vein and it has helped me enormously. Not to tute my bell but I am a combat
US Army Veteran of the Vietnam Conflict and was wounded. Just turned 72 in June of 2022. Don't know what I would do
without this product. It helps my arthritis, aches, pains etc including my emotional mood and I actual can get a descent nights sleep! Along with a regiment of eating fairly well and exercise. I take the red vein like a vitamin supplement along with a USDA certified nutritional shake called Orgain. Another great product!
"

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Rep reply posted 2022-06-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review, it really means a lot to us!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-09

Excellent company

"Quality product and excellent customer service."

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Rep reply posted 2022-04-11
A rep from Kratora, manuelakratora, has responded:

“Our goal at Kratora is to provide the best customer service, so your comments mean a lot to us. Thank you very much!

Warm regards,

Manuela, Customer Service Representative at Kratora


Verified
5/5

2022-06-23

very good

"very good good product will buy again"

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Rep reply posted 2022-06-24
A rep from Kratora, manuelakratora, has responded:

“Thank you for buying at Kratora. We are happy to hear that our product lived up to your expectations.
Best regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-06-23

The best.

"The product came quickly and had great potency."

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Rep reply posted 2022-06-23
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5-stars!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-06-22

Always highest quality

"I’ve been ordering for years and I’ve never had problems. Their product and customer service are bar none. Their shipping is extremely quick and usually ships same day."

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Rep reply posted 2022-06-23
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for being a loyal customer and for taking the time to write this review. We aim to provide the best service possible to our customers.

Warm regards,

Manuela, Customer Service Representative at Kratora”