"This kratom is the greenest, most vibrant, most delicate ground, and essentially the freshest quality of kratom that I have had the pleasure of purchasing and enjoying.
First of all, the free shipping for orders over $50 is an excellent feature that makes this worthwhile as most other vendors require over $100 to get free shipping. Not to mention, they shipped incredibly quickly! It was shipped THAT day, and I could not even afford to get $100 worth, so they consider the customer regardless of their purchase. The package came in two days, and I am in a rural area on the other side of the country! FAST! Okay, quality...WOW! I read the reviews before purchasing, and they are 5-star reviews for a reason.
Kratora's Maeng Da is fantastic, and the Bali, especially for just plain leaf! Not only so, but they have great extracts that are smooth and long-lasting, and they 'feel' healthier. I cannot explain this aspect, but I believe it has to do with the source, quality, proper lab testing, and care on the company's part. I have compared it with another higher-quality vendor. In my opinion, Kratora supersedes the quality in a way that is difficult to describe except, as I said before, attributable to fantastic quality and service. Their prices are high, but worth it. I wish they would have more discounts and offers, but maybe people do that more when trying to get rid of lower-quality products. Therefore, I say Kratora is worth the extra expense (especially with the free shipping of over $50 and how fast it arrives), and I give them 5 BIG STARS!!! "
"Excellent customer service. Excellent products. Shipping is super fast and I live in a weird place that takes longer for deliveries. But I don’t even notice with this company so they must ship it immediately upon ordering. Only had to deal with staff once and they were amazing. Definitely recommend this company!"
“Thank you so much for taking the time to write this amazing review! And also thank you for recommending our shop! It means a lot to us :)
Warm regards,
Manuela, Customer Service Representative at Kratora”
"I have a chronic pain condition and kratom enables me to stay off pain meds. "
“Hi!
Thank you for your review. We are glad to hear that you are satisfied with your purchase.
Best regards,
Cristina, Customer Service Representative at Kratora”
"Took half tsp in water
Made me nauseaus
"
“Hi,
We are sorry that the product didn't fulfill your expectations. Please note that we have a 100% refund policy if for whatever reason you are not satisfied with the product. You can review it here. https://buykratom.us/shipping-and-returns/
Best regards,
Cristina, Customer Service Representative at Kratora”
"This company is responsive and honest. "
“Thank you very much for rating us 5 stars!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"i order on wed and its here by fri, latest sat. i wont order from anywhere else their UEI is simply the best."
“Thank you very much for buying at Kratora, we are very glad to hear that we hit the mark for you!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Quick, easy, dependable, & quality they have it all ! "
“Thank you very much for this 5-star rating!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Top quality products, very impressed with shipping speeds also. Definitely highly recommend Kratora if you want the best. "
“Hello,
Thank you very much for spreading the word about Kratora! We truly appreciate it.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"The package size received was smaller than the size indicated on the web site. I have contacted customer support and will see what they say."
“We are very sorry about this issue. A member of our team has reached out to you to solve this problem asap. We hope that everything's now fine with your order, but if you still have any concerns, please feel free to contact us at kratora@buykratom.us
Best regards,
Manuela, Customer Service Representative at Kratora”
"Great service. I was a little disappointed with the strength of the extract. Overall a positive experience "
“Thank you for taking the time to write this review. We are sorry to hear that our product has disappointed, but if you'd like to return it, you can return it within 30 days of delivery. You can learn more here: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us. We'll be glad to help!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Stem and vein is amazing they have, it’s a true life saver for me helped me not withdrawal from Kratom anymore after not being able to taper. I’m amazed all around at the quick delivery and product let alone..Works great like a charm!! "
“Hello!
Thank you for your review. We are glad to hear that you are satisfied with your purchase at Kratora.
Best Regards
Cristina, Customer Service Representative at Kratora”
"Quick delivery. Quality product at a reasonable price."
“Hello!
Thank you for positing a review. We are happy to hear that you are satisfied with your purchase.
Best Regards
Cristina, Customer Service Representative at Kratora”
"Having a mug of Green Thai Kantom tea made me feel slightly elated and energized. I think it is a great product. "
“Hi,
Thank you for your 5-star review!
Best Regards
Cristina, Customer Service Representative at Kratora”
"Great product, fast delivery & great customer service, always, and I have been ordering here for years!"
“Thank you so much for being a loyal customer! Your words mean a lot to us!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"I sent an email asking when stem and vein will be in stock. I did not have to wait long for an answer. I appreciate the speed in which orders are processed. thank you."
“Thank you very much for taking the time to write this review, we truly appreciate it.
Warm regards,
Manuela, Customer Service Representative at Kratora”
A rep from Kratora, manuelakratora, has responded:
“Thank you so much for taking the time to write this amazing review, Natalie! These positive remarks made our day!
If you haven't done so yet, please don't forget to subscribe to our newsletter to receive special offers and discounts.
Warm regards,
Manuela
Customer Service Representative at Kratora”