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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2022-04-30

Excellent

"Quick, easy, dependable, & quality they have it all ! "

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Rep reply posted 2022-05-02
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-30

Awesome experience

"Top quality products, very impressed with shipping speeds also. Definitely highly recommend Kratora if you want the best. "

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Rep reply posted 2022-05-02
A rep from Kratora, manuelakratora, has responded:

“Hello,
Thank you very much for spreading the word about Kratora! We truly appreciate it.
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
3/5

2022-04-28

Picture showed 1 oz trial packages. Received 1/2 oz packages.

"The package size received was smaller than the size indicated on the web site. I have contacted customer support and will see what they say."

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Rep reply posted 2022-05-02
A rep from Kratora, manuelakratora, has responded:

“We are very sorry about this issue. A member of our team has reached out to you to solve this problem asap. We hope that everything's now fine with your order, but if you still have any concerns, please feel free to contact us at kratora@buykratom.us

Best regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-26

Excellent response time.

"Great service. I was a little disappointed with the strength of the extract. Overall a positive experience "

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Rep reply posted 2022-04-27
A rep from Kratora, manuelakratora, has responded:

“Thank you for taking the time to write this review. We are sorry to hear that our product has disappointed, but if you'd like to return it, you can return it within 30 days of delivery. You can learn more here: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us. We'll be glad to help!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-04-26

Super fast delivery and

"Stem and vein is amazing they have, it’s a true life saver for me helped me not withdrawal from Kratom anymore after not being able to taper. I’m amazed all around at the quick delivery and product let alone..Works great like a charm!! "

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Rep reply posted 2022-04-26
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your review. We are glad to hear that you are satisfied with your purchase at Kratora.

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2022-04-25

All good

"Quick delivery. Quality product at a reasonable price."

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Rep reply posted 2022-04-26
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for positing a review. We are happy to hear that you are satisfied with your purchase.

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2022-04-25

Green Thai Kratom Powder

"Having a mug of Green Thai Kantom tea made me feel slightly elated and energized. I think it is a great product. "


Rep reply posted 2022-04-26
A rep from Kratora, CristinaKratora, has responded:

“Hi,

Thank you for your 5-star review!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2022-04-23

love it!

"Great product, fast delivery & great customer service, always, and I have been ordering here for years!"

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Rep reply posted 2022-04-25
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for being a loyal customer! Your words mean a lot to us!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-22

Very Good service.

"I sent an email asking when stem and vein will be in stock. I did not have to wait long for an answer. I appreciate the speed in which orders are processed. thank you."

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Rep reply posted 2022-04-25
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review, we truly appreciate it.
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-19

Glad I found this company!

"Easy to use website. Quality product. Quick delivery. Will definitely be a returning customer. "

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Rep reply posted 2022-04-20
A rep from Kratora, manuelakratora, has responded:

“Hello James,
Thank you very much for buying at Kratora. We're very happy to hear that we hit the mark for you. Looking forward to having you back soon!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-18

Love Kratora

"I love everything I get from here. Thank you!"

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Rep reply posted 2022-04-19
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-15

Amazing customer service

"The product was delivered within three days and was given two free samples of products of my choice. Absolute go to seller for medicinal herbs."

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Rep reply posted 2022-04-18
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review. Happy to hear that you enjoy your free samples!

Best regards,

Cristina, Customer Service Representative at Kratora”


Verified
2/5

2022-04-07

I did not feel anything

"I took 4 grams with orange juice and I did not feel a thing. No increase in energy."

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Rep reply posted 2022-04-07
A rep from Kratora, manuelakratora, has responded:

“We're sorry our product hasn't lived up to your expectations. At Kratora, we are 100% committed to our customers' satisfaction, and you can return your order within 30 days of delivery.
Please visit this page for details and conditions: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us for further assistance.

Best regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-02

Good source for Kratom

"Recently purchased both the green and red variety packs to determine which Kratom to get. I had an issue with my order and it was resolved to my satisfaction very quickly. I received my order way faster than I expected. The product has been great so far. I've only tried 3 of the varieties I purchased but have many more to try. I am very pleased with the company and will be ordering more in the not too distant future. "

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Rep reply posted 2022-04-04
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We are very happy to hear that your issue was solved in a satisfactory manner. Glad to hear that you are happy with our product too!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-03-31

Great

"Great service and product"

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Rep reply posted 2022-04-01
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!
Warm regards,

Manuela, Customer Service Representative at Kratora”