ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2022-12-10

Great product, fast shipping, and fantastic customer service.

"Every time that I have made a purchase, the quality of the product is second to none and it's always shipped so fast. I would recommend anybody use kratora."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-12-12
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We strive to deliver the best service to all our customers.

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-12-09

Kratora ALWAYS delivers!

"Kratora ALWAYS delivers a top quality experience, a top quality product, a great value using accrued points and catching sales, all while shipping with alacrity, speed, and a dedication to their always great customer service. Thank you for being such a wonderful company with easy payment options. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-12
A rep from Kratora, manuelakratora, has responded:

“Wow! We are absolutely thrilled by your words!
Thank you for writing such an amazing review, it means the world to us!

Warm regards,
Manuela, Customer Service Representative at Kratora


Verified
5/5

2022-12-08

Fast

"Siempre a tiempo y en perfectas condiciones "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-12-08
A rep from Kratora, manuelakratora, has responded:

“¡Hola!
Nos alegra mucho que Kratora haya cumplido tus expectativas. ¡Muchas gracias por compatir tu experiencia!

Un saludo,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-12-07

Excellent company

"Kratora has the best Kratom and fast delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-12-07
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating! It means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-12-05

Excellent service

"Quick shipping, product delivered as ordered, and two free samples, too. Still a neophyte with the products I ordered, but they seem legit!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-12-06
A rep from Kratora, manuelakratora, has responded:

“Thank you for buying at Kratora, we hope our product lives up to your expectations!
Warm regards,

Manuela
Kratora Customer Support”


Verified
5/5

2021-11-15

Great Product, Great Service

"It’s the best of all the distributors I have tried. It’s fresh, fast and potent"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-11-16
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for rating us 5 stars!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-12-03

Great service as always

"Great Service Thanks, always right on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-02

all good seem legit

"im on ssdi budget. price and quality are everything"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-11-30

Not a good first impression.

"They took my money, didn't deliver, and when I asked very politely what happened they said they never got my payment. Never using you guys again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-27

Fast delivery

"fast delivery, product works as advertused"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2022-11-28
A rep from Kratora, manuelakratora, has responded:

“Hello,
Thank you very much for this 5-star rating, it means a lot to us.
Warm regards,

Manuela”


Verified
5/5

2022-11-23

Very Nice

"Kratora has an interesting selection. I picked several things to try, and everything arrived as ordered + two free samples. I'm more than satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-11-24
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear that you're happy with your purchase! Thank you very much for sharing your feedback.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-22

Kratora Stem and Vein

"took me a week tolerance break from Kratom with Kratora stem and vein. worked out good. they gave me a fast delivery and quality product. thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-11-23
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for giving us 5 stars! We truly appreciate it.

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-11-22

Kratora is awesome

"Great prices and products....love, love, love the Borneo White powder!!!"


Rep reply posted 2022-11-23
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We are thrilled to hear that about our White Borneo!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-11-22

Excellent Service (Prompt Delivery) and High Quality Product

"Was curious about your product. Took the opportunity to purchase. Very pleased with prompt delivery...and quality of product. I will order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-11-23
A rep from Kratora, CristinaKratora, has responded:

“Hi,

The site is working correctly on our side. Can you send us an email to customerservice@buykratom.us so we can take a look at the issue for you, please?

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2022-11-12

Great!

"I placed my order and it was here quickly. Thanks "


Rep reply posted 2022-11-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your experience and for this 5-star rating, it means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”