"Avid Kratom user, you get your choice of two samples with your first purchase. I would recommend the blue lotus. But the Kava was a little rough. But always a pleasure."
"I love their variety and that they are always adding more. And it seems like they get my order out just as fast as humanly possible."
“Thank you very much for taking the time to post this review! We are very glad to hear that you are happy with our service.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Can get almost 3 times more product for that price from a competitor "
“Thank you very much for sharing your honest opinion. We are sorry to hear that you find our product that expensive. We know that we are not the cheapest vendor in the market, but we can assure you that we only sell high-quality premium products.
We have a generous rewards program that will allow our customers to save money on future orders. You can learn more about our reward programs here: https://buykratom.us/rewards/
Also, if you subscribe to our newsletter, you'll receive discounts regularly on your email.
And we keep working to provide our customers with more ways to save money.
Best regards and thank you again for your feedback,
Manuela
Customer Service Representative at Kratora”
"Shipping was discreet and timely. Products I bought have all been good. "
“Thank you for taking the time to write this review!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Placed an order around 2pm(12pm) CA time,yet didn’t receive my order until Friday evening, 5 business days later. I’ve even placed orders on Saturdays past 5pm and received them by Wednesday morning… not sure why it took so long this time. Never was able to speak on the phone with customer service. "
“Hi!
Thank you for posting a review. We are happy to hear that you had a good experience at Kratora. To request 2 free samples, you can use the notes section at checkout (on the check-out page right under the billing information) to indicate which 2 strains you would like to try, and we will send them!
Best regards,
Cristina, Customer Service Representative at Kratora”
"I have tried several suppliers but only use Kratora as their product is far superior. I wish it tasted better but that's the nature of the beast so not lowering their review for that. "
“Hi!
Thank you for your 5-star review. We really appreciate your comments about our product quality!
Best Regards
Cristina, Customer Service Representative at Kratora”
"I’ve tried a lot of kratom companies and I think Kratom has the best product around. It’s a little more pricey but it’s a quality product. Shipping is always fast and on time. "
“Thank you very much for taking the time to post this review! We are very proud to hear those positive remarks about our product.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Kratora always comes through with the best quality product and quick shipping! I refuse to order anywhere else now "
“Thank you very much for buying at Kratora and for taking the time to write this review, it means a lot to us.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Quick order fulfillment. Easy to understand instructions. Appreciate their educational information."
“We are happy to hear about your good experience at Kratora. Thank you very much for sharing it!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Arrived quickly and exactly as advertised"
“Thank you for this 5-star rating!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Excellent service. I haven't had a chance to try many of the products, but the "alternative Kratom" delivers exactly as the described."
“Thank you very much for taking the time to write this review!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"I bought the assorted flavors to try and they all seemed to be fresh with great packaging. The shipping was super fast! I will definitely order from Kratora agian."
“Thank you very much for buying at Kratora, we are happy to hear that our shop lived up to your expectations.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"I’ve been ordering with Kratora since 2013 never had a problem with quality of product or service!!!
Kratora is the best in the bizz!!! "
“Thank you very much for being such a loyal customer! At Krtatora we strive to provide excellent customer service and the best product to our customers, so your words and your 5-star rating mean a lot to us.
Warm regards,
Manuela, Customer Service Representative at Kratora
”
"A lifeline for me! I use the Red Vein and it has helped me enormously. Not to tute my bell but I am a combat
US Army Veteran of the Vietnam Conflict and was wounded. Just turned 72 in June of 2022. Don't know what I would do
without this product. It helps my arthritis, aches, pains etc including my emotional mood and I actual can get a descent nights sleep! Along with a regiment of eating fairly well and exercise. I take the red vein like a vitamin supplement along with a USDA certified nutritional shake called Orgain. Another great product!"
“Thank you very much for taking the time to write this review, it really means a lot to us!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Quality product and excellent customer service."
“Our goal at Kratora is to provide the best customer service, so your comments mean a lot to us. Thank you very much!
Warm regards,
Manuela, Customer Service Representative at Kratora
”
A rep from Kratora, CristinaKratora, has responded:
“Hi!
Thank you for your review. We are happy to hear that you enjoyed your purchase. Please note that you can request 2 samples of your choice with every order (not only your first order).
Best regards,
Cristina, Customer Service Representative at Kratora”