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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2022-06-16

Fast shipping

"Didn't take too long to ship, got the alternative Kratos sampler and enjoyed it with a few friends :)"

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Rep reply posted 2022-06-18
A rep from Kratora, manuelakratora, has responded:

“Glad to hear that you enjoyed your order! Thank you for rating us 5 stars.
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-06-15

Excellent supplier of Kratom!

"Kratora has been selling high-quality Kratom for years. The company's customer service is excellent. I wouldn't buy Kratom from any other supplier. "

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Verified
5/5

2022-06-07

Always fast

"Fast turn around and quality merchandise, consistently."

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Rep reply posted 2022-06-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora and for leaving this review!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-06-06

Great!

"Gives me a much needed boost of energy!"

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Rep reply posted 2022-06-07
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
4/5

2022-06-06

Gummies were great!

"Wish they were in stock more often!"

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Rep reply posted 2022-06-06
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We are very glad to hear that you enjoyed our gummies!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-06-04

Simply the best

"Kratora always delivers the highest quality. My go-to team for kratom. Thanks guys!"

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Rep reply posted 2022-06-06
A rep from Kratora, manuelakratora, has responded:

“Thank you for posting this 5-star review! We are very happy to hear that we hit the mark for you.
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-05-15

Happy customer

"Fast shipping and product is top quality!! Will order again "

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Rep reply posted 2022-05-16
A rep from Kratora, manuelakratora, has responded:

“Thank you for the 5-stars rating! It means a lot to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
4/5

2022-05-15

4 Stars

"The company is amazing. Great customer service, fast shipping and the ability to get 2 free samples with every order giving you the ability to try other strains. The only reason I didn't give them 5 stars is the price.
"

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Rep reply posted 2022-05-16
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for taking the time to share your experience! Your feedback will help us improve.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-05-14

Great product, great service

"I have been ordering from Kratora for more than a year and have been very pleased with the consistent superior quality of its kratom and the service within the company."

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Rep reply posted 2022-05-16
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora, your feedback means the world to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-05-13

Highest Quality and Service! So Glad I Found Kratora!

"This kratom is the greenest, most vibrant, most delicate ground, and essentially the freshest quality of kratom that I have had the pleasure of purchasing and enjoying.
First of all, the free shipping for orders over $50 is an excellent feature that makes this worthwhile as most other vendors require over $100 to get free shipping. Not to mention, they shipped incredibly quickly! It was shipped THAT day, and I could not even afford to get $100 worth, so they consider the customer regardless of their purchase. The package came in two days, and I am in a rural area on the other side of the country! FAST! Okay, quality...WOW! I read the reviews before purchasing, and they are 5-star reviews for a reason.
Kratora's Maeng Da is fantastic, and the Bali, especially for just plain leaf! Not only so, but they have great extracts that are smooth and long-lasting, and they 'feel' healthier. I cannot explain this aspect, but I believe it has to do with the source, quality, proper lab testing, and care on the company's part. I have compared it with another higher-quality vendor. In my opinion, Kratora supersedes the quality in a way that is difficult to describe except, as I said before, attributable to fantastic quality and service. Their prices are high, but worth it. I wish they would have more discounts and offers, but maybe people do that more when trying to get rid of lower-quality products. Therefore, I say Kratora is worth the extra expense (especially with the free shipping of over $50 and how fast it arrives), and I give them 5 BIG STARS!!!
"

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Rep reply posted 2022-05-16
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this amazing review, Natalie! These positive remarks made our day!
If you haven't done so yet, please don't forget to subscribe to our newsletter to receive special offers and discounts.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-05-09

Excellent customer service

"Excellent customer service. Excellent products. Shipping is super fast and I live in a weird place that takes longer for deliveries. But I don’t even notice with this company so they must ship it immediately upon ordering. Only had to deal with staff once and they were amazing. Definitely recommend this company!"

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Rep reply posted 2022-05-10
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this amazing review! And also thank you for recommending our shop! It means a lot to us :)
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-05-07

5 stars

"I have a chronic pain condition and kratom enables me to stay off pain meds. "

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Rep reply posted 2022-05-09
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your review. We are glad to hear that you are satisfied with your purchase.

Best regards,

Cristina, Customer Service Representative at Kratora”


Verified
1/5

2022-05-05

Made me nauseus

"Took half tsp in water
Made me nauseaus
"

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Rep reply posted 2022-05-06
A rep from Kratora, CristinaKratora, has responded:

“Hi,

We are sorry that the product didn't fulfill your expectations. Please note that we have a 100% refund policy if for whatever reason you are not satisfied with the product. You can review it here. https://buykratom.us/shipping-and-returns/

Best regards,

Cristina, Customer Service Representative at Kratora”


Verified
5/5

2022-05-02

Best company

"This company is responsive and honest. "

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Rep reply posted 2022-05-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-04-30

quick shipping on the best kratom

"i order on wed and its here by fri, latest sat. i wont order from anywhere else their UEI is simply the best."

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Rep reply posted 2022-05-02
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora, we are very glad to hear that we hit the mark for you!
Warm regards,

Manuela, Customer Service Representative at Kratora”