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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2022-11-12

Phenomenal experience

"Quality is the Best available!
"

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Rep reply posted 2022-11-14
A rep from Kratora, manuelakratora, has responded:

“We're happy to hear that your're happy with Kratora! Thank. you very much for rating us 5 stars!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-09

Great shop

"They always deliver quickly and it is always very quality. This shop is very, very cool. I'm very thankful it sounds weird to write a review but I will because I'm very grateful."

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Rep reply posted 2022-11-10
A rep from Kratora, manuelakratora, has responded:

“We are the ones who are grateful for your kind remarks! Thank you very much for sharing your feedback.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-07

Dependable

"Always dependable, helpful with any shipping issues. Good quality product. Love the 2 free samples that come with any order if you ask for them"

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Rep reply posted 2022-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star review! We always strive to provide our customers with the best product and service.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-07

Just Right

"Products explained well and choices were simple after that. The product is just what the website describes. Excellent!"

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Rep reply posted 2022-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you for taking the time to write this review. We are happy to hear that our product met your expectations.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
3/5

2022-11-04

Ehhh

"Quality kratom but extremely overpriced. Also the extracts and "enhanced" kratom wasn't all that. They also don't show real reviews on their website, I'm sure they won't show this one since its not 5 stars. You can find better kratom for a third of the price."

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Verified
5/5

2022-10-31

Always fast shipping good product

"My go to for kratom hands down "

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Rep reply posted 2022-11-01
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars, it means a lot to us!
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
1/5

2022-10-30

Too expensive

"Cost is too much for the quantity you offer"

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Rep reply posted 2022-10-31
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving this review. We're sorry to hear that your experience at Kratora was not satisfactory.
We know that Kratora is not the least expensive kratom vendor in the market but our main goal is to provide the very best quality, in terms of product, service, online security, and overall experience, to our customers.
We also offer discounts regularly and have a very generous rewards program that allows our customers to earn points and redeem them for discounts on future orders.
Also, if you are not satisfied with your order, you can easily get a full refund.

Best regards,

Manuela
Customer Service Representative at Kratora


Verified
5/5

2022-10-29

First time customer, loyal for life.

"First time purchasing product. They have great affordable sampler varieties. The descriptions are excellent and alot of reviews to use as a guide. There's always a sale and the product arrives promptly. I highly recommend Kratora."

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Verified
5/5

2022-10-27

Quality!

"After suffering for years from lupus, fibromyalgia and a couple of herniated discs I got tired of painkillers and was introduced to kratom. I had been buying from local smoke shops and went on a quest to find something better online. I'm more than glad I discovered Kratora, I found the best of the best. "

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Rep reply posted 2022-10-27
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this review!
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-24

Amazing

"Great service, quick delivery and amazing quality. Also 2 free samples. The hand written note was such a lovely touch. Will order again "

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Rep reply posted 2022-10-25
A rep from Kratora, manuelakratora, has responded:

“We're so happy to hear that your order hit the mark for you! Thank you so much for buying at Kratora and for taking the time to write this review.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-15

great

"Enjoyed it. Quick shipping good effects "


Rep reply posted 2022-10-17
A rep from Kratora, manuelakratora, has responded:

“Thank you for buying at Kratora and for taking the time to share your feedback!
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-15

Always fast consistent quality perfection

"Always reliable fast and with high quality."

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Rep reply posted 2022-10-17
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5-star!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-10-04

Outstanding

"Always great service and fast delivery. "

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Rep reply posted 2022-10-05
A rep from Kratora, manuelakratora, has responded:

“We're happy to hear that we hit the mark for you! Thank you for rating us 5 stars!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-04

Fast service

"Great stuff. Fat shipping"

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Rep reply posted 2022-10-05
A rep from Kratora, manuelakratora, has responded:

“Thank you for this 5-star rating!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
4/5

2022-10-03

Great quality and fast delivery

"The product was great quality. The process and handling was fast and packaged very well. The shipping was super fast, about 2 days Priority USPS."

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Rep reply posted 2022-10-04
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear about your positive experience! Thank you very much for buying at Kratora and for taking the time to leave this 5-star review!

Warm regards,

Manuela, Customer Service Representative at Kratora”