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Product & services pricing
3.57/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.14/5
Customer service:
3.64/5
Return/Replacement policy:
4.38/5

Verified
5/5

2022-11-27

Fast delivery

"fast delivery, product works as advertused"

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Rep reply posted 2022-11-28
A rep from Kratora, manuelakratora, has responded:

“Hello,
Thank you very much for this 5-star rating, it means a lot to us.
Warm regards,

Manuela”


Verified
5/5

2022-11-23

Very Nice

"Kratora has an interesting selection. I picked several things to try, and everything arrived as ordered + two free samples. I'm more than satisfied."

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Rep reply posted 2022-11-24
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear that you're happy with your purchase! Thank you very much for sharing your feedback.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-22

Kratora Stem and Vein

"took me a week tolerance break from Kratom with Kratora stem and vein. worked out good. they gave me a fast delivery and quality product. thanks"

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Rep reply posted 2022-11-23
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for giving us 5 stars! We truly appreciate it.

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-11-22

Kratora is awesome

"Great prices and products....love, love, love the Borneo White powder!!!"


Rep reply posted 2022-11-23
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We are thrilled to hear that about our White Borneo!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-11-22

Excellent Service (Prompt Delivery) and High Quality Product

"Was curious about your product. Took the opportunity to purchase. Very pleased with prompt delivery...and quality of product. I will order again."

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Rep reply posted 2022-11-23
A rep from Kratora, CristinaKratora, has responded:

“Hi,

The site is working correctly on our side. Can you send us an email to customerservice@buykratom.us so we can take a look at the issue for you, please?

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2022-11-12

Great!

"I placed my order and it was here quickly. Thanks "


Rep reply posted 2022-11-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your experience and for this 5-star rating, it means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-12

Phenomenal experience

"Quality is the Best available!
"

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Rep reply posted 2022-11-14
A rep from Kratora, manuelakratora, has responded:

“We're happy to hear that your're happy with Kratora! Thank. you very much for rating us 5 stars!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-09

Great shop

"They always deliver quickly and it is always very quality. This shop is very, very cool. I'm very thankful it sounds weird to write a review but I will because I'm very grateful."

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Rep reply posted 2022-11-10
A rep from Kratora, manuelakratora, has responded:

“We are the ones who are grateful for your kind remarks! Thank you very much for sharing your feedback.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-07

Dependable

"Always dependable, helpful with any shipping issues. Good quality product. Love the 2 free samples that come with any order if you ask for them"

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Rep reply posted 2022-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star review! We always strive to provide our customers with the best product and service.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-11-07

Just Right

"Products explained well and choices were simple after that. The product is just what the website describes. Excellent!"

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Rep reply posted 2022-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you for taking the time to write this review. We are happy to hear that our product met your expectations.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
3/5

2022-11-04

Ehhh

"Quality kratom but extremely overpriced. Also the extracts and "enhanced" kratom wasn't all that. They also don't show real reviews on their website, I'm sure they won't show this one since its not 5 stars. You can find better kratom for a third of the price."

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Verified
5/5

2022-10-31

Always fast shipping good product

"My go to for kratom hands down "

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Rep reply posted 2022-11-01
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars, it means a lot to us!
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
1/5

2022-10-30

Too expensive

"Cost is too much for the quantity you offer"

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Rep reply posted 2022-10-31
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving this review. We're sorry to hear that your experience at Kratora was not satisfactory.
We know that Kratora is not the least expensive kratom vendor in the market but our main goal is to provide the very best quality, in terms of product, service, online security, and overall experience, to our customers.
We also offer discounts regularly and have a very generous rewards program that allows our customers to earn points and redeem them for discounts on future orders.
Also, if you are not satisfied with your order, you can easily get a full refund.

Best regards,

Manuela
Customer Service Representative at Kratora


Verified
5/5

2022-10-29

First time customer, loyal for life.

"First time purchasing product. They have great affordable sampler varieties. The descriptions are excellent and alot of reviews to use as a guide. There's always a sale and the product arrives promptly. I highly recommend Kratora."

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Verified
5/5

2022-10-27

Quality!

"After suffering for years from lupus, fibromyalgia and a couple of herniated discs I got tired of painkillers and was introduced to kratom. I had been buying from local smoke shops and went on a quest to find something better online. I'm more than glad I discovered Kratora, I found the best of the best. "

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Rep reply posted 2022-10-27
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this review!
Warm regards,

Manuela
Customer Service Representative at Kratora”