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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5

Verified
1/5

2022-10-30

Too expensive

"Cost is too much for the quantity you offer"

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Rep reply posted 2022-10-31
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving this review. We're sorry to hear that your experience at Kratora was not satisfactory.
We know that Kratora is not the least expensive kratom vendor in the market but our main goal is to provide the very best quality, in terms of product, service, online security, and overall experience, to our customers.
We also offer discounts regularly and have a very generous rewards program that allows our customers to earn points and redeem them for discounts on future orders.
Also, if you are not satisfied with your order, you can easily get a full refund.

Best regards,

Manuela
Customer Service Representative at Kratora


Verified
5/5

2022-10-29

First time customer, loyal for life.

"First time purchasing product. They have great affordable sampler varieties. The descriptions are excellent and alot of reviews to use as a guide. There's always a sale and the product arrives promptly. I highly recommend Kratora."

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Verified
5/5

2022-10-27

Quality!

"After suffering for years from lupus, fibromyalgia and a couple of herniated discs I got tired of painkillers and was introduced to kratom. I had been buying from local smoke shops and went on a quest to find something better online. I'm more than glad I discovered Kratora, I found the best of the best. "

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Rep reply posted 2022-10-27
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this review!
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-24

Amazing

"Great service, quick delivery and amazing quality. Also 2 free samples. The hand written note was such a lovely touch. Will order again "

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Rep reply posted 2022-10-25
A rep from Kratora, manuelakratora, has responded:

“We're so happy to hear that your order hit the mark for you! Thank you so much for buying at Kratora and for taking the time to write this review.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-15

great

"Enjoyed it. Quick shipping good effects "


Rep reply posted 2022-10-17
A rep from Kratora, manuelakratora, has responded:

“Thank you for buying at Kratora and for taking the time to share your feedback!
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-15

Always fast consistent quality perfection

"Always reliable fast and with high quality."

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Rep reply posted 2022-10-17
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5-star!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-10-04

Outstanding

"Always great service and fast delivery. "

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Rep reply posted 2022-10-05
A rep from Kratora, manuelakratora, has responded:

“We're happy to hear that we hit the mark for you! Thank you for rating us 5 stars!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-10-04

Fast service

"Great stuff. Fat shipping"

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Rep reply posted 2022-10-05
A rep from Kratora, manuelakratora, has responded:

“Thank you for this 5-star rating!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
4/5

2022-10-03

Great quality and fast delivery

"The product was great quality. The process and handling was fast and packaged very well. The shipping was super fast, about 2 days Priority USPS."

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Rep reply posted 2022-10-04
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear about your positive experience! Thank you very much for buying at Kratora and for taking the time to leave this 5-star review!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-09-26

Thanks

"Thanks, everything went as expected "

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Rep reply posted 2022-09-27
A rep from Kratora, manuelakratora, has responded:

“We're glad to hear that! Thank you for rating us 5-stars!
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-09-20

Awesome

"Some of the best I’ve had. "

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Rep reply posted 2022-09-23
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!
Warm regards,

Manuela, Customer Service Representative at Kratora ”


Verified
5/5

2022-09-14

Always delivered within a few days of placing my order. Quality is ALWAYS consistent. Great customer service.

"Always delivered within a few days of placing my order. Quality is ALWAYS consistent. Great customer service. Thanks for being so reliable the past many years. Loyal customer :)"

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Rep reply posted 2022-09-15
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this awesome review! We'll work t to continue offering the best service to our customers.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-09-08

Green Sumatra

"Coffee upsets my stomach so I tried a cup of Green Sumatra first thing in the morning. I felt great and invigorated. For me Green Sumatra in the morning is way better than coffee."

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Rep reply posted 2022-09-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write your honest opinion, we truly appreciate it.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-09-06

Green borneo, red that, red bali review

"This is all some fire that is worth a shot from any kratom conessuer, the green borneo and red thai were so potent that I had to lower my normal dosage, and the stomach feeling was way smoother and cleaner which makes sense as this is organic grown. "

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Rep reply posted 2022-09-06
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora and leaving your honest opinion.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-08-18

Great Stuff This Kratom !

"Started buying my Kratom from Kraytora recently and wow , noticed the better quality immediately !"

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Rep reply posted 2022-08-18
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora! We are so glad to hear that our product has hit the mark for you!

Warm regards,

Manuela, Customer Service Representative at Kratora”