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Featured Review


Verified
5/5

2015-04-01

Quick and accurate delivery

"I had experience with this company of delay and I had to cancel the order. This time my order was delivered quickly with the right lenses. Great price and savings for me.


"


Verified
5/5

2021-10-10

Great service

"Great service and very fast. Fast shipping too! Inexpensive compared to others."

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Verified
5/5

2021-10-10

Great

"Quick and easy! I always order from lens.com"

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Verified
3/5

2021-10-10

Ok service

"The rebate takes like 15 weeks to get back. That wasn’t disclosed at all during the check out process hence the lower rating. "

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Verified
2/5

2021-10-10

Price not what was quoted

"The price offered for 2 boxes was $ 60 off the retail price. I was charged the higher price and latter told the offer included a rebate. That is not how the offer was stated when I made my purchase "


Verified
5/5

2021-10-10

great service

"I have been with Lens.com for many years!"

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Verified
1/5

2021-10-10

will not buy from them again

"This company was very sneaky about their pricing. They made it look like I was paying $119.87. It was not until I had already given my cc info and paid that I found out that I paid $269.87 AND $7.95 of that was shipping. Nowhere on any page did it say that I would be paying for shipping. I read the fine print and between the lines before making the purchase, and suspected that I would be paying $261.92, but still did not like the idea that this company was trying to gain customers by being shady about how they disclosed their prices. But I ordered anyway as they were the cheapest and it would save me some money. Well, it turns out that with the added shipping charge, they are not the cheapest, and I should have gone with another company. I went to the online chat to complain about what just happened, merely asking to get refunded the money for the shipping, which was never disclosed, and I was not refunded. I will not do business with this company again who is shady and does not back their mistakes."

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Verified
5/5

2021-10-08

Quick and Safe Shipping

"Quick verification and quick shipping. Exactly what I ordered and a rebate to boot! Thanks!"


Verified
1/5

2021-10-08

Terrible

"I place around 4 order coze lense.com do not accept my card debit and credit.
At the end i use my mom card to buy it..
"

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Verified
5/5

2021-10-08

Terrific experience

"Lens.com saved me money, was easy from which to order, and delivery was fast! "

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Verified
5/5

2021-10-08

Quick and convenient!

"Very satisfied from quick and convenient service. "


Verified
5/5

2021-10-08

Arrived on time and was cheaper than the competition.

"I had no problems with my order, everything was delivered on time and the price was uncomparable"

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Verified
5/5

2021-10-08

Very fast delivery!

"Thank you for such prompt delivery! I was completely out of my lens and need to change them. "

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Verified
3/5

2021-10-08

Review email arrives w/in 1wk, can't print my rebate for 2wks...

"Site easy to use. Prices are meh at best by themselves, but with the rebates they become competitive. But here I am filling out a review without the ability to download and fill out my rebate, much less submit it or tell you how long it took to process, or if I even receive it in the end. Because there's a mandatory rebate 'waiting period' that lens.com doesn't tell you about until after you make your purchase. Caveat emptor.

Soooo, in summary: thanks for the contacts. But please make the rebate process easier and don't structure it with a delay that allows time for people to get distracted and forget about it. Because I will, and then I'll be unhappy with myself and lens.com at the same time. Nobody wants that.

Just my $0.02, thanks for asking.
"


Verified
4/5

2021-10-07

K C

"Lens.com site is easy to navigate. It has reasonable pricing compared to other competitors.
Thanks
"

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