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Product & services pricing
4.33/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.44/5

Verified
5/5

2024-01-16

Wspaniale

"Nowe doświadczenie,super zadowolony "

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5/5

2024-01-16

produit non conforme

"remboursement pris en charge suite à livraison non conforme.
Communication et compréhension de mon interlocuteur très efficace.
"

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Verified
5/5

2024-01-16

very good

"service was excellent, goods arrived on time, price/quality more than acceptable."

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5/5

2024-01-15

THANKS

"wonderful team company
You are the best
"

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5/5

2024-01-14

Great customer service

"I ordered a few things for a 70s party for my guy and myself everything was great except I didn’t like the dress customer service took care of the return very efficient would order again for sure"

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5/5

2024-01-15

Service extra !!!

"Very well. I have a problèm with an article perhaps stollen. Kindly Wafa have solution. Magnific and good conversation !!! I want to command after others articles. Wonderful site !!!! I m very happy !!!"

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5/5

2024-01-15

Great experience all around.

"Purchased some products from light in the box, used the coat for a bit and applied slight pressure to the pocket and the seam blew out. I contacted customer service and Coruncanius took on my complaint and has sent me new one as a result. When I ordered the coat It was a bit tight on me, so I told him and he even upgraded the size by one for me. Really appreciate the customer service will definitely continue to use light in the box thanks to Coruncanius for your amazing help."

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5/5

2024-01-13

Great service

"I never received my order. When I contacted customer service they were very polite and happy to reship my order. I haven't received it yet but the customer service experience was more than pleasant. I will wait until my package arrives to leave feedback on the item."

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5/5

2024-01-13

Zeer goede service verkoper(s) LIGHT(IN)THEBOX.nl

"Ik had twee items uit de shop besteld: kerstkrans ( blauw ) en kerstloper met 2 sets ( 4 stuks ) placemat’s van het zelfde.
Beide waren verloren geraak of gestolen bij het distributie centrum.
Ik wilde toch persé deze items hebben omdat die al betaald waren en geen vergoeding ervoor.
Verkoper Pablo heeft letterlijk vanaf 30 november alles op alles gezet/gedaan om alsnog mijn deze bestelde artikelen te laten krijgen/ontvangen. Vele mails hierover en allemaal beleefde mails betreft geduld ( beide kanten ) en eindelijk heeft Pablo ( verkoper ) het voor elkaar gekregen en deze zijn afgelopen week binnen gekomen. Mijn kerst kan dit jaar niet meer stuk

Pablo bij deze ……. DANK voor de zeer goede afwerking

Vriendelijke groetjes: Marius.
"

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5/5

2024-01-10

Great support

"Helpful and good resoluton"

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Verified
5/5

2024-01-10

All perfect

"All perfect. No problem. I will repeat sure."

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5/5

2024-01-09

Excellent Customer Service

"I had tge pleasure of dealing with RachealOnebunne.
I placed an order and right before it was ready to ship, I noticed I selected the wrong size. I reached out to customer service and RachealOnebunne assisted me in updating the sizes, not once..but twice within a 6 hour time frame. She was quick to respond and very efficient .
My experience was a positive one..
Thanks Rachel . You are a great example of how customer service agents should be..
"

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5/5

2024-01-09

Very good service

"I ordered a jacket, which unfortunately looked completely different than on the picture. It was a gift, so I could not keep it, so I wanted to send it back. I asked for a return. The emplayee, his name ist Coruncanius, was very nice, helped very quickly and apologized a thousand times. Thank you so much for your fantastic service!!! Janett "


5/5

2024-01-09

Wafa Rules

"Helped me with a return refund when I was not able to be there to get my product due to being across the country for over a month. Thank you again for the amazing service."


Verified
5/5

2024-01-09

Miau

"Meine Katze verewigt auf einem Kissenbezug aus sehr robusten Stoff"

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