"So far my buying experience with Loom and Leaf has been very good. Am anxiously awaiting delivery of the mattress."

"I really like customer services that are well-organized and very friendly if someone from the Department called me the sales rep I guess and we're going to have our mattress that we ordered online delivered and they're very patient and the answer any questions you might have and so far we're really satisfied with them"

"I was reluctant, at first, to order a mattress online. Who does that? But the more I looked at the LoomandLeaf website, I decided to jump on the mattress, so to speak. The reviews were great and their purchase and return policy appeared responsible and credible. So far, their consumer support staff has been very responsive, keeping me up to date with the entire process. The rep I spoke with today was wonderful. I am looking forward to a similar experience from this point on.
Diane"

"I was concerned, buying a Bed online but this company makes it seamless. I am tall, 6'4", and suffer from a sore back every morning. But I have had my new bed for only two night s and already I'm sleeping better,deeper and wake up with no pain and feeling great.

Thanks."

"Great experience so far, still waiting for the delivery and very excited to put it to use with a great nights sleep.."

"The first thing that attracted me to loom and leaf was their low price.
Second thing was their excellent customer service: I changed my order details 2 days after having placed it and it was hassle free.
The product delivery was quick and professional.
Finally the bed is very comfortable. I also have a temperpedic and i really cant tell the difference."

"so far communication great, hoping our new bed will be all that we hope for. I will be back to let you know! "

"The customer service is great. I called a few times before ordering,with questions, and every time I had a great experience. They were able to answer my questions and help me. We received our bed three days ago. The shipping company was professional and personable. After having slept on the bed two nights, I am happy to report it is everything they claim to be. I have not slept this well in a long time. I have and will recommend your mattress."

"Love my mattress so much, my daughter had to sleep on it, had to pry her out. Yes mommy bought her one, excited to get it for her. Best sleep, not waking up with hips hurting. The staff was excellent."

"I finally decided to purchase the mattress I have been researching, in the middle of the night when my horrible mattress kicked me out of bed because of back pain. I had several questions regarding the mattress and associated products. The customer service representative was knowledgeable, courteous, and never pushy. My husband & I cannot wait to get our mattress and experience what everyone has been raving about! :)
Also, fantastic, streamlined website making it very easy to navigate through :) After a seamless purchasing experience, we got an email and a follow-up phone call discussing our order and giving us more information about shipping and delivery. Again, outstanding customer service! :)
One suggestion: where are the pillows?! We would have purchased them :) (need a recommendation flow though)
One caveat: I wish there was more info on the actual material used, toxicity testing results, thorough green accreditation information etc...
That's it! We will update this review after we have tested the mattress for a month or so :)"

"This is a very knowledgeable , professional company. Staff has been most helpful and thorough. I'm impressed that they actually have someone call you directly to confirm your order and make sure it is correct - very impressive......measure twice, cut once as they say! They were very clear on the process and what would happen next - so communication is paramount with this company. I have not received my product yet, but I am in such anticipation!"

"Selection and order process was seamless. Instant confirmation of order by phone and email. "

"Had to call to see which mattress would for a adjustable bedframe. Called and got what mattress to look for. Would have been helpful if the mattress shown would have stated it fits a adjustable bedframe. Other than that is was easy.
Thanks"

"Once we did our research and compared both online and in-store choices and reviews, this was it.

The order is in, we are awaiting our shipment. Looking forward to the comfort."

"That's Loom and Leaf's customer focus! The best company I've ever dealt with to make a purchase. This company will definitely shake up the fat cats sitting on top of the mattress industry. So pleased I chose Loom and Leaf!"