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Product & services pricing
3.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.96/5
Customer service:
3.80/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-10-05

Beautiful product

"I sent my friend an arrangement for her 50th birthday. She sent me a picture, and it was even more beautiful than I could have imagined. It's something different than the normal cut flowers, and the packaging was elegant. I especially like that Lulas gives back in the manner of providing fresh water to those in need. I will definitely order again!"


Verified
5/5

2024-10-03

Love my plant

"It’s beautiful i love it "

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Verified
2/5

2024-10-02

Don’t expect next day shipping

"I expected next day shipping, and it was delivered two days later "

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Rep reply posted 2024-10-03
A rep from Lulas Garden, LulasGarden, has responded:

“Hi Hannah, thank you for leaving a review. We looked into your order and you placed it selecting standard shipping (2-3 business days transit). Your order was placed on a Sunday and we shipped it on Monday (next business day) to arrive on Wednesday. We apologize if our shipping options caused any confusion. Please send an email to hello@lulasgarden.com if you have any further concerns. Thank you, Team Lula's Garden.”


Verified
5/5

2024-09-30

Great Birthday Gift!

"I got my daughter a money tree for her birthday. It was a beautiful plant that came in a special birthday box, so it was protected during shipping. She was thrilled. I also love that this company donates a portion of every sale to water.org.

A note: I purchased an $18 mister because it came up on the checkout page as a suggestion. It turns out a money tree is watered using ice cubes, so the mister was irrelevant. I realize the suggestion probably comes up on every checkout page for that website, but maybe the description of the plant should mention the watering recommendations.

"

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Verified
5/5

2024-09-27

Susan

"Excellent service. Prompt delivery. Beautiful arrangement."

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Verified
5/5

2024-09-27

Great product

"Had a great experience and the plants were exactly like the website! My daughter loved them!"


Verified
5/5

2024-09-19

Fast

"Product arrived as quickly and as described on website. Recipient was very pleased with the sympathy product. "

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Verified
2/5

2024-09-19

Not worth paying for overnight shipping

"Paid extra for overnight shipping, delivery was not overnight. "


Verified
5/5

2024-09-19

Beautiful plants

"Easy to navigate on the website. Great package "

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Verified
1/5

2024-09-17

Succulent arrived damaged twice!

"Received the first plant with several dead leaves. Company replaced plant and the replacement arrived with stones loose all over the box and all the leaves of the plant were unattached and laying dead on top. Outside container was water stained, box looked liked it was thrown around in shipping process."

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Verified
5/5

2024-09-17

Amazing Customer Service

"I found Lulas Garden on through a Google search. I was presently surprised by their amazing website and all the options. The website was easy to navigate and order from. During the checkout process I managed to enter the incorrect address. I submitted a customer claim form and they rectified it immediately. Lulas Garden made it very easy from beginning to end. I look forward to using them again in the near future."

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Verified
5/5

2024-09-16

Best shopping and easy to understand online!

"We shopped for a sympathy gift for a friend and it was very easy on their site to understand and make choices. We will keep
Lula's Garden in the future for our gifting needs!
"

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Verified
5/5

2024-09-16

Great Customer Service!

"Placed the order and realized I had the wrong address, sent an email and the address was corrected and was delivered in 3 days ! My sister lived it!! "

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Verified
5/5

2024-09-13

Very efficient service

"Did an order from New Zealand and Lulas were very helpful and efficient in getting the sympathy gift to Knoxville Tennessee. Thank-you."

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Verified
5/5

2024-09-13

Perfection.

"Website was easy to use, delivery was fast, & the recipient of the gift was thrilled. Plus, the purchase helped provide drinking water to people in need. I will purchase gifts from Lula’s Garden again. "

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