"I had a great experience with Madison seating on my Steelcase Leap chair, it has been a lifesaver, I do a tremendous amount of AutoCAD work and this has added a high level of comfort to my work. Great chair and great company"
"Madison seating had the best price around on the Steelcase chair that I had been looking for. Shipping was fast. Two thumbs up!"
"I shopped around the internet to find a high quality Aeron chair since my previous chair was causing back pain. Madison Seating had a nice selection of high quality refurbished chairs and I ordered from them. It was shipped quickly and packaged carefully. The quality of the refurbish was indistinguishable from a brand new chair. I was also send a new headrest and lumbar support mechanism. Over the past 7 months the chair has performed flawlessly. Very happy with the purchase."
" I have just received my Herman Miller chair e-bay order #290873. I am extremely satisfied with it. I sit in on when in meetings at work so I decided to replace my existing chair at my home office. I spend a lot of time in front of my computer studying and writing my Thesis for school; besides other items I need to take care of.
I ordered this on Nov. 12 you received order and shipped Nov. 13. Fed-ex left me a signature required tag on Nov. 14 alas I was in the office. Today Monday Nov 17 they delivered it. Four screws later I am sitting in it enjoying it.
THANK YOU AGAIN!!!!"
"The chair I ordered arrived without any issues from Madison Seating. It took about a week to ship, but I knew that was the case ahead of time so I'm not upset about it. The chair has been well worth the cost and I am perfectly satisfied."
"I bought an Aeron chair for my wife & liked it so much, I bought one for myself. The qulaity is great, the price was the best and service was exceptional. When I called the company, the person I spoke to was very knowledgable, saved me some money and spoke good English.
These days this is not a "given" !"
"I was very pleased with my purchase from Madison Seating. The Herman Miller chair that I received was authentic and exactly as described online. I would definitely order from them again and would recommend them to others."
"Excellent Service, only a few minor scratches on seat legs. Otherwise very happy.
ASB"
"After buying online with Madisonseating.com , I have a whole respect for online buying. They were so professional and caring while dealing with any questions and making sure my order went thru without a hitch.
In one word- Madisonseating.com is the way to go!!"
"I just wanted to say, my Leap chair for my home office came in a few weeks ago and I love it even more than the Leap I use at work! Your service was exceptional and the refurbished chair is better than new! I gave your information to my Admin Services manager as she buys chairs for the company.
Madison Seating is a great company, great web site. Don't pay attention to the negative reviews too much. People are so impatient these days. I got my chair about a week faster than I expected, so it all works out :)
"
"Top Notch Outfit. They did everything they said they would do. I got my office furniture shipped on time and the stuff is great. I cant wait to expand so I can buy more stuff from them."
"Aeron Chair was shipped quickly, delivered as expected, almost new condition. Big savings over a new Aeron, glad I purchased with Madison Seating!"
"The order came in good shape, except missing one part. After emailing customer service, the sent the missing part as soon as possible. Overall I'm happy with how they handle the situation. The chair is great and had a good price. "
"They're disingenuous and misleading with their website & individual customer service people I spoke with. More than once I was told it would arrive within 10 business days or ordering. It didn't. It took 16 and that was after complaining 3 days in a row.
When I called to find out why it didn't arrive, I was told they were overloaded with a sale and it would arrive tomorrow. Twice I was told that. Both lies.
When I finally spoke with a manager, she tried to get me to cancel the order. Then after I wouldn't & after she had told me it would arrive the next day, she yelled to someone to find out if it was actually going out that night. Seems like she should have done that before telling me it was.
To add insult to injury, they don't clearly say on the product page that the chair might actually be heavily used & refurbished or defective returns that have been "fixed".
Additionally their "free" shipping is not free if you return the chair within the 30 day "100% satisfaction" period. If you're not 100% satisfied, you need to pay for return shipping & you're charged $150 for that original free shipping... so much for the 100% satisfaction.
As it turned out, my chair seems to be in pretty good shape. And the chair price was low, but the misleading & sneaky policies with "free" shipping & 100% satisfaction program leads me to mark poor for cost of services.
This company lies & misleads at every turn, but I lucked out. Buyer beware x2"
"After buying chairs from Office Max over the years that never seemed to suit me well enough, I decided to look at buying a Haworth. I couldn't believe the bargain that your company was offering -- a Haworth for $159.00 dollars! Wow!
The reason that I didn't entertain buying one in the past is because I heard through office conversation that they were really expensive ... from $300.00 to $500.00 dollars and that was too expensive for me to justify so I never bothered looking.
However, recently, I just got fed up with the chairs that I have in my house. I wanted a chair in which I could sit comfortably for a prolonged period of time so I decided to look for the Haworth online, even if it was at high cost. That's when I found your site.
I didn't need a fancy chair. I just wanted it to be a Haworth chair. I've never had any problems sitting in this chair for hours at a time at work. Sure, one should get up every now and again from any chair, but the Haworth is by far the most comfortable for me. Anyway, thank you for carrying such a fine product for such a great price!"