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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-04-16

Tough part to find but they had it

"great description on replacement part
"

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Rep reply posted 2020-04-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We thank you very much for ordering with MTR! It means a lot to us, now more than ever, because we're a small business and life is tough for many small businesses at the moment. So, thank YOU!”


Verified
5/5

2020-04-16

Nice and easy

"It was easy to find and order the part."

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Rep reply posted 2020-04-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do our best to make life easy for you. Thank you so much for giving us your business and for the 5 stars!”


Verified
5/5

2020-04-15

Awesome response

"Very fast ,,, I did order a a part for my compressor and it was a good experience,, they call me send me an email ,,, very good "

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Rep reply posted 2020-04-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you so much, thank you for ordering with MTR! We don't take our customers for granted, especially in this difficult time.”


Verified
3/5

2020-04-15

First time buyer

"First time buyer. Will have to report after parts arrive. Hopefully they will arrive quickly!"

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Rep reply posted 2020-04-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We will do our best to get your parts to you as quickly as possible. If we don't stock the parts or if there will be any delay, we'll inform you of it. Thank you so much for your business!”


Verified
5/5

2020-04-14

right parts and fast

"the right parts and cheap and fast
"

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Rep reply posted 2020-04-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you and the 5 star review! Stay safe and sane out there.”


Verified
5/5

2020-04-14

Hoot hoot

"These folks have it, and at a great price."

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Rep reply posted 2020-04-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the positive review! It means a lot to us, especially these days when we don't take anything for granted.”


Verified Master Tool Repair Shopper
Verified
5/5

2020-04-14

"quick and easy to find parts"

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Verified Master Tool Repair Shopper
Verified
5/5

2020-04-14

"Very easy to use website. Repeat customer. "

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Verified
5/5

2020-04-14

"You guys had the parts that i was looking for and are able according to your shipping time are going to get it to my faster. Then everyone else and it was easy to fine my parts. Thank you again. "

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Rep reply posted 2020-04-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are welcome! Thank you for ordering with MTR and thank you for the 5 stars!”


Verified
4/5

2020-04-14

seems legit

"was able to find the parts... here is hoping they arrive quickly and fit."

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Rep reply posted 2020-04-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We will do our best to get the parts you ordered to you as quickly as possible. If there is a delay, we'll let you know. Thank you for the positive review!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-04-13

Great product a little pricey

"I had been thinking about one of these for years. So this was one of those products I wish I had a couple years ago because I've had Honda engines on previous pressure washers. This will save a PITA problem. Why not just leave it on for the life of the engine?
"

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Verified
5/5

2020-04-13

Small family business with great expertise and quick check-out

"Small family business with great expertise and quick check-out"

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We sincerely appreciate your positive review! We pride ourselves on our service and product knowledge. Thank you and keep safe out there!”


Verified
5/5

2020-04-12

Got no time to be creative, got a compressor to fix!

"I browsed, I saw, I ordered. "

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Excellent review. Thank YOU!”


Verified
5/5

2020-04-12

Frustrated but now relaxed.

"After having problems getting my order processed at 2 different web sites I happened upon the Master Tool Repair site. I had no problems. found my part and had it ordered 10 minutes later."


Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Woo hoo! We pride ourselves on making finding parts and ordering very easy for our customers. Thank you so much for the business and for the 5 star review!”


Verified
5/5

2020-04-11

Solved my compressor problem

"I was pleased with the purchase and the fact that you had the pressure gauge that has become unobtanium elsewhere."

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are glad we had the part available for you! Thank you so much for ordering with MTR and for the 5 stars!”