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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-04-11

Got It Quickly

"Locating needed parts was easy and ordering was a breeze!"

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's our aim! We make our site and checkout as easy as possible so you can go back to your life. Stay safe and sane out there!”


Verified
4/5

2020-04-10

"Convenient if it gets here in a timely manner"

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We will certainly do our best to get it there in 5-7 days, if it's in stock. If not, it could be 10-14 days. If you have any questions or need to check status, call us at 757-547-8665 and a sales associate will gladly give you a status update. Thank you!”


Verified
5/5

2020-04-10

Pressure Gage

"Simple instructions, easy!"

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We aim to make life easy for our customers. We've put thousands of man hours into our site to ensure it. Thank you so much for the 5 stars!”


Verified
5/5

2020-04-10

Old Parts

"Had a great directory of parts and diagrams. Found what I am hoping will work. "

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your business so much, especially during this difficult time. If you have any questions, please feel free to call us. Thank you for the 5 stars!”


Verified
5/5

2020-04-10

"glad i could find parts for my old compressor thank you"

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are very welcome, and we thank you for ordering with us and for the 5 star review!”


Verified
4/5

2020-04-09

Pictures small

"Hard to exactly what you are getting with each purchase"

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your order and for taking the time to review your experience! If you have any questions at all we'd be glad to answer them. You can call 757-547-8665 and one of our sales associates will gladly clarify any issues or questions you may have.”


Verified
5/5

2020-04-09

Jimmy Z

"Easy to follow parts ordering!"

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Rep reply posted 2020-04-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We've put a ton of work into our website to make ordering as easy as possible. Thank you for the 5 stars!”


Verified
5/5

2020-04-08

Good experience

"Found the part I needed right away. "

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Rep reply posted 2020-04-09
A rep from Master Tool Repair, Master Tool Repair, has responded:

“And we're glad you did! Thank you for shopping with a small business, we appreciate now more than you know. Stay safe and sane out there!”


Verified
5/5

2020-04-08

"Finding my part, ordering, then shipping was a breeze"

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Rep reply posted 2020-04-09
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to make life easy for our customers. We've put a lot of time and effort into our site to make it easy, fast and intuitive. Thank you so much for the 5 stars! Stay safe out there.”


Verified
5/5

2020-04-08

Regulator blew aoart

"This is the first time I used my California Air Tools Oil Free Portable Air Compressor 1P1060S and the regulator blew apart."

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Rep reply posted 2020-04-08
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's unfortunate, but we're glad we had the part you needed! You may want to contact CA Air Tools to see why that may have happened. But, we appreciate you ordering replacement parts from MTR!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-04-07

"Great web site, found the parts I was looking for very easily at a very economical price."

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Verified Master Tool Repair Shopper
Verified
5/5

2020-04-06

Parts were available for very old compressor

"Parts were available that allow me to salvage a very old but very good compressor. Very impressed. "

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Verified
5/5

2020-04-06

"very easy to order this part"

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Rep reply posted 2020-04-07
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we made it easy for you, thank you so much for the 5 stars and for the compliments! Stay safe and sane out there.”


Verified Master Tool Repair Shopper
Verified
1/5

2020-04-05

This is the 3rd web browser to get check out with. Please fix.

"your web site check out dose not work in linux (ubuntu 19.10 )"

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Verified Master Tool Repair Shopper
Verified
1/5

2020-04-04

"At check out you offered a 25 ft. hose for $.01 if I filled out the field. I accepted and filled out the required field, then at final check out I was charged $5.95. Don't offer something and then change it later, that's deceptive"

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