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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-03-26

"Worked great so glad to find the parts"

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Rep reply posted 2020-03-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for finding us! Feel free to call us or email us if you have any questions whatsoever. Thanks again and stay safe!”


Verified
4/5

2020-03-26

Parts need a little more detail.

"Solid experience! They had what I needed and check out went great."

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Rep reply posted 2020-03-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's great to hear! We're happy to hear you had a great experience on MTR.com. Thank you and keep safe!”


Verified
5/5

2020-03-26

Putting air in the tan

"Just trying to get big girl up and running just incase I need a second income "

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Rep reply posted 2020-03-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We hear you, and we're glad you found the parts you needed at MTR.com! We sincerely appreciate our customers and the 5 star rating. These are tough times, so we take nothing for granted. Thank YOU!”


Verified
4/5

2020-03-26

"first time order.will review later"

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Rep reply posted 2020-03-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad you found us and ordered with MTR. Thank you for taking the time to rate our site!”


Verified
5/5

2020-03-25

"you had the part thanks so much"

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Rep reply posted 2020-03-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“And you're welcome! We appreciate you and the 5 star review!”


Verified
5/5

2020-03-25

great parts for **** compressor

"my 1 year old compressor has a leaking head gasket so got to overhaul it .
great parts breakdown and diagrams.
"

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Rep reply posted 2020-03-25
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're happy you had a great experience with our site! We try to offer the most air compressor parts at the best prices with the most information so you can be confident you ordered the correct parts. Thank you for your business!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-03-24

A1

"Cool great wonderful super"

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Verified
5/5

2020-03-24

Easy in and out!

"Found it very easy to find what I was looking for. Hard part was trying to find specification on a particular product. I wanted to know the threading on a 3 port check valve and there were no specifications on that. I suppose I could submit a question about product and receive a response a week or two later. I could have found it for the same, or cheaper, price with FREE shipping somewhere else but no more information from product to go on."

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Rep reply posted 2020-03-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do appreciate and value your feedback, thank you for that. We try our best to find specs on our parts, but sometimes the manufacturer doesn't have this info. If you order your part by your MODEL number, however, you should certainly receive the correct parts. We always recommend customers to order by their make and model number. As for the free shipping: we're a small business, we're not Amazon. We can't afford to offer what Jeff Bezos does. Stay safe out there!”


Verified
5/5

2020-03-23

parts for our compressor

"found parts were need for our old compressor"

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Rep reply posted 2020-03-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we had the parts you needed! We do our best to offer parts for the older equipment out there. We appreciate the 5 stars!”


Verified
4/5

2020-03-21

i need them so i had to

"I bought a older air compress, needed to rebuild the pump and i stumbled across mastertoolsrepair. they had all the parts i needed in one stop shop. the only thing i dislike is the high price of components."

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Rep reply posted 2020-03-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do try our best to be competitive with our pricing, because we understand that if priced too high, the repair isn't worth the money. Some manufacturers price their parts quite high to begin with and with our increase (we need to make a profit after all), some parts can be priced high. But, we appreciate your valuable feedback and thank you for your order! Good health to you and yours.”


Verified
5/5

2020-03-21

So easy to find my part

"The air regulator broke on my Husky air compressor just as I was starting a brake job on my wife's truck. I did the job without my air tools which was no fun so I was expecting to have a hard time finding a replacement part. To my great pleasure you had the part and it took me less than five minutes to get it ordered. You guys are great."

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Rep reply posted 2020-03-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank YOU very much for the very kind words and for giving us your business! We appreciate the positive review. We do everything we can to offer parts at a good price, with minimal fuss and fast shipping. Stay safe and thanks again!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-03-20

"you should suggest parts that go with others such as the muffler needs the filter and retaining ring."

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Verified
5/5

2020-03-19

Smith-Do-All

"Very good selection, easy excess site will be returning soon for more thanks"

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Rep reply posted 2020-03-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We sincerely appreciate your business and your positive feedback! ”


Verified Master Tool Repair Shopper
Verified
4/5

2020-03-19

"seemed to have what I needed"

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Verified
5/5

2020-03-18

"Great I don’t have time for this"

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Rep reply posted 2020-03-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the 5 stars anyway, we'll take it!”