"They had all the parts I needed at a reasonable price, with good information about the part as well. They also ship by mail, which makes the shipping cost very reasonable."
"Fast & easy to find what I needed. Very user friendly site !!"
“Thank you so much for the compliments and for the 5 star review! We sincerely appreciate your business.”
"I had to call in with a problem and they were very helpful."
"Website is a little hard to navigate to make a purchase"
“Thank you for your valuable feedback as it means a lot to us. We've put countless hours into the website to make it user friendly, fast and easy to find the parts you need. We c an always improve, however. Thank you for shopping with MTR!”
"will follow up once I receive product and hopefully it will fix the problem. "
“This is just a cursory review on the performance of our website and your experience with it. Thank you so much for the 5 stars!”
"It was easy to find what i needed and easy checkout"
“We've put a ton of work and testing hours into our website and checkout process, so we're very grateful for your positive review! Thank you so much and stay safe out there!”
"Good service,quick shipping, would recommend "
“Thank you for your compliments and for choosing to order with MTR!”
"I have been looking for this particular part for weeks, finally found it and ordered it promptly, thank you for the excellent service"
“You are very welcome, and thanks to you for the fantastic review! We do try our very best to make our website as simple, fast and intuitive as possible so you can order your parts and get back to your life. ”
"I WAS AFRAID I WAS GOING TO HAVE TO REPLACE THE COMPRESSOR OR HAVE TO REPLACE THE WHOLE UNIT. BUT YOU SAVED THE DAD."
“We're glad we saved you, dad! Thank you so much for ordering with MTR and for the 5 star review!”
"Esta bien pero es mi primera ves aqui.
"
“Muchos gracias! Hopefully we'll see you again but we're glad you found us and found the parts you were looking for. ”
"very happy to be able to order parts since Sears has since closed up..Your web site was easy to navigate and will definitely check again for other parts."
“We thank you very, very much for giving MTR your business! We try to make parts available that even the manufacturers have discontinued. That's one less compressor in the landfill. Happy compressing!”
"Easy to use site with bundled package for rebuild not a lot of second guessing myself"
“We do our best to make finding and choosing the parts you need very easy. Thank you for the compliments and for the 5 star review! We greatly appreciate it.”
"Will rate after I get the items"
“This is just a cursory review regarding your experience on our website (navigating, ease of use, checkout process, etc.). Thank you for the 4 stars and for shopping with MTR!”
"Had the right part but nobody else had"
“Thank you for finding us and for giving us your business! We appreciate the 5 stars!”
"Trying to place the order was a joke and took multiple times to actually get the order placed. Everytime I went to checkout it would show my cart was empty, would have a different shipping price( was giving 3 different shipping prices on the same item for shipment through USPS), I was offered Code MTR2019 for the Brad/Staple gun and also a hose for $0.01. It would only ever show the nail gun and that took multiple times to get it to actually put it in the cart. Never could get the air hose to show up in the cart even when the nail gun was not."
“We do apologize for the trouble you had checking out. We have made some updates to the cart and checkout and we are testing it yet again very thoroughly to see if we can replicate this and fix it. Again, my apologies for the headache, but we sincerely appreciate your feedback!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We do try and offer competitive shipping rates, and we appreciate your compliments on your experience with MTR!”