"Finding what I needed was easy and Accurate."
" Easy to find my compressor and locate parts and order I wish all part websites were the easy. thanks!"
“That's a great compliment, thank you so much! We've put a LOT of hours into the website to make life easy for our customers.”
"I don’t like surveys I don’t like surveys I don’t like surveys"
“We love 'em! It helps us greatly, so thank you for biting the bullet and taking part in the very short survey. We appreciate your business!”
"Fair price and good instructions."
“It's in our interest to offer customers as much info as possible, so you can feel confident that you ordered the right parts, and giving you the info you need to install it. We are more than just a distributor, we know the parts we sell. Thank you so much!”
"great site and easy look up of model numbers"
“Thank you for the 5 stars and compliment! We appreciate you choosing MTR to order with.”
"your site made getting parts fast and east. thank you for that."
“You are certainly welcome! We spend a LOT of time making our website as easy to browse, find your part(s) and checkout as possible. Thank you for the compliments!”
"easy to find the part I needed"
“We try to make finding the correct parts as easy as possible for our customers. KISS is the best method. Thank you for the positive review!”
"NICE TO GET THE STUFF I NEED "
“That's what we do! Thank you so much for choosing MTR, we appreciate you and the 5 star review!”
"your website is pretty awful"
“We believe our website is pretty great, and there are many reviews to back that up. We're sorry you had a bad experience on our site, but can you give some more constructive information on why that is? This would be more helpful. We test our website for bugs, glitches and everything else daily. Thank you for your order!”
"no more waiting for air. "
“Thank you for choosing MTR to do business with, and for the 5 stars! ”
"so far I am satisfied, we shall see when I receive my order"
“Thank you for the 5 stars! Feel free to contact us for any questions you may have and one of our helpful sales associates can assist with your order.”
"Our telephone call was clarifying and your order site easy to use."
“We're very glad to hear it! Thank you for the compliments, I'll be passing this along to our customer service team. We do try our best to assist customers in finding the correct parts and give you as much info as possible.”
"First Time ordering, we'll see how it goes! :)"
“We'll do our best to process and ship your order as quickly as possible and if there are any delays, we'll notify you immediately. Thank you for choosing MTR to order with, and thank you for the 5 stars!”
"Should have Paypal’s checkout."
“We get a lot of requests for PayPal checkout. The problem is that there is quite a lot to setup in order to accept PayPal. We are, however, considering this in the future. Thank you for your feedback!”
"They are very knowledgeable on parts fir your compressor, my compressor been down for two weeks waiting on parts. Not sure what's taking so long, with that said I'm hoping they are correct parts. Not trying to give bad review but I really needed the parts much sooner than what has turned out! "
“We are sorry for the delay in your shipment, truly. We understand our customers need their orders quickly in many cases. If anything, the delay is on the manufacturer's end in trying to obtain the part(s) ordered. If we stock parts, the orders go out within 48 hours, so I'm thinking this is something that needed to be ordered in. Either way, we'll inquiry for a status and will update you, if we haven't already. Thank you!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We appreciate you and your business so much, we don't take these compliments for granted!”