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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2019-07-01

"Can't get this from Kobalt anymore but you can get it hear"

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Rep reply posted 2019-07-02
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's what we're here for! Glad you found us and we appreciate you taking the time to post your review!”


Verified
1/5

2019-07-01

"When we talked to sales and customer service, nobody knew what they were talking about and couldn't find our make or model for our air compressor. After we bought a steel transfer tube, they could not help us find a flare fitted adapter to work with it. "

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Rep reply posted 2019-07-02
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are sorry to hear this. You must have a make and model we're not familiar with. If we don't list the model on our site, then we cannot recommend a replacement part with 100% certainty, so we do not recommend anything. We sell a LOT of compressor parts, but not ALL compressor parts. Also, we very much do know what we're talking about because this is our specialty...we pride ourselves on our product knowledge. Thank you for the feedback!”


Verified
5/5

2019-07-01

KOBALT HATER

"COULD NOT FROM CELL-PHONE "

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Rep reply posted 2019-07-02
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Hopefully you had a positive experience on our website. Our mobile site is very friendly, hopefully you did not run into any problem. Thank you for the 5 stars and for ordering with us!”


Verified
5/5

2019-07-01

First order found parts I needed quickly !!

"First order found parts I needed quickly !! along with helpful tips for installing.
"

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Rep reply posted 2019-07-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very glad to hear it! Thank you for giving us your business, and for the great review!”


Verified
5/5

2019-07-01

"so far so good. It would be best to ask after the product is received."

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Rep reply posted 2019-07-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“This is just an initial survey asking for your experience on our website only. Thank you for the 5 stars and we'll have your parts out ASAP!”


Verified
5/5

2019-06-30

"easy to follow and help with instalation"

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Rep reply posted 2019-07-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad to hear it! Thank you for the 5 stars and for giving us your business!”


Verified
4/5

2019-06-30

Saved the day....Thanx

"An amazing amount of info on your site, organized for a painless experience.
Thanks
"

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Rep reply posted 2019-07-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's what makes us different than the rest....we know our product and do our best to give you as much info as possible. Thank you for the positive feedback!”


Verified
5/5

2019-06-28

"On line chat was excellent!"

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Rep reply posted 2019-07-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We really do try to answer questions quickly, accurately and kindly. I'm glad you had a great experience with us!”


Verified
5/5

2019-06-28

"Found exactly what I was looking for."

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Rep reply posted 2019-06-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's our goal for our customers. Thank you for ordering with us!”


Verified
4/5

2019-06-28

Je souhaite que ca fonctionne

"Merci je souhaite que cela soit la bonne pièces "

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Rep reply posted 2019-06-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Je vous en prie! Merci pour la bonne évaluation et tant que vous avez commandé vos pièces en fonction de votre numéro de modèle, les pièces doivent tenir sans problème. Merci pour votre entreprise!”


Verified
5/5

2019-06-27

Easy to find items on their web page with

"Website is very easy to use, and customer service over the phone was very knowledgeable and helpful ."

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Rep reply posted 2019-06-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we met your expectations and could assist you! Thank you so much for the 5 stars and the compliments. We really do our best to give our customers as much information as possible on our parts and their orders.”


Verified
5/5

2019-06-27

HAPPY!!

"This company was the only company that carried the part that i needed.So glad to have found this company Will be coming back in the future."

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Rep reply posted 2019-06-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very glad you found us! We appreciate your business, and are glad to assist if you have any questions. We'll have your order processed and shipped ASAP. Thank you!”


Verified
5/5

2019-06-26

Just what I needed at a great price!

"Extremely fast and easy to find the part I needed and quickly check out."

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Rep reply posted 2019-06-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the stellar review! We appreciate your business and we'll have your order shipped lightning fast!”


Verified
5/5

2019-06-26

"So far so good but havent recieved the parts yet"

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Rep reply posted 2019-06-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the 5 stars! We will do everything we can do get your order processed and shipped as quickly as possible. Call us at 757-547-8665 if you have any questions!”


Verified
5/5

2019-06-25

Awesome

"Was easy finding my part!"

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Rep reply posted 2019-06-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You're awesome! Thanks for teh 5 star review and your business!”