"didn't get opportunity to buy the nailer for $5 as promised when I signed up with mu email."
"thanks for keeping parts current"
“YOU are super! We appreciate the business and the 5 star review!”
"You had the part know one else had! "
“That's what we do! Thank you for giving us your business, we certainly appreciate it. We go out of our way to find obsolete and hard-to-find parts that the manufacturer doesn't have.”
"Great Customer Service...quick and helpful!"
“We're a small family-owned business and take service very seriously. Thank you for contacting us and I'm glad we could assist you and help get your compressor up and running again!”
"They have the part I needed! I searched and searched and couldn’t find a very specific part for an old air compressor, but they had it and save me hundreds of dollars from having to purchase a new one. Will definitely shop here again "
“Excellent! That's why we're in this business. It feels great to fix old equipment rather than adding to the landfill. Thank you for ordering with MTR and for posting your compliments!”
"Very easy to find the right parts"
“That's what makes us different. Because we have the product knowledge, we've created our website to make it a no-brainer for our customers to find the right parts. Thank you for your business and for the 5 stars!”
"accidentally found you .glad I did"
“We're glad you happened up on! When it comes to air compressor parts, we know what we're talking about. And, we've designed our website to be simple with no fuss. Thank YOU!”
"Quick and easy to navigate."
“We can't ask for more than that. Thank you so much for your positive review and for your order!”
"I'm a first time customer and everything went smooth ….."
“We like that tagline! A great endorsement...thank you for your business and for your great review!”
"The only negative thing I found on my experience shopping in mastertool is the expensive shipping cost to Puerto Rico. 205$ of shipping almost the same price of the item purchased."
“We appreciate the 5 star review, thank you! Unfortunately, shipping a 58 pound compressor pump to PR is expensive, no matter how it's shipped. If it was a small item that would be one thing but this is a large shipment and is a typical freight amount for such a package (and it must be insured). Thank you for your order!”
"Easy to find and order what I needed! Great website!!
Thanks for an easy website design!"
“You're certainly welcome! It's our pleasure, we really do try to make our website easy for our customers to use. We know people are busy so we've made the process simple and intuitive. Thank you for the compliments!”
"Was in a bind and needed some parts to fix My air compressor right away."
“Glad we could help you find the parts you need! We'll do our best to fulfill your order ASAP. Thank you for the 5 star review!”
"I put in the correct password a few times - but i kept getting an error. There appears to be no option to retrieve your password. A pretty big inconvenience. When I tried to add my account again - I kept getting a account already exists. So I had to use another email to just order something"
“We're sorry you had trouble logging in to our site, certainly. We test these functions every day to confirm everything is working. This appears to be a one-off as the site is functioning as expected. Thank you for your feedback!”
"i just like fixing my old things its BETTER then buying new. I love to here people say that still runs "
“We couldn't agree more! Fixing things feels great...it's a sense of accomplishment and it saves money. We're glad we could assist you in doing this. Thank you for your comments!”
"This was my first time at your website. Found my part and checked out very quickly. Cost was reasonable. "
“Thank you so much for ordering with us! We think you'll be satisfied. If you have any questions on your parts or order please don't hesitate to email us or contact us at 757-547-8665. Thanks again!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“I'm sorry you weren't able to add the promo nailer to your order, I'm not sure what the problem was. If you have the code in your email, you simply input it into the promo code box in checkout. But, thank you for your feedback and thank you for your order!”