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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2019-06-25

"Just placed order. Have not received as yet. "

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Rep reply posted 2019-06-25
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We'll have it processed and shipped ASAP. But, thank you for the 5 stars!”


Verified
5/5

2019-06-24

I'm feeling no pressure;)

"I have a friend which referred me here, and I would have never found the product I needed to get the job done! Thank you so much!"

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Rep reply posted 2019-06-25
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We love referrals! Thanks to your friend, and to you for placing your order with MTR. We sincerely appreciate it!”


Verified
5/5

2019-06-23

"I broke down and need it fixed right away. You had what I need.
Thanks
"

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Rep reply posted 2019-06-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You're very welcome! Hopefully the parts get you back up and running again. We appreciate you and your positive review!”


Verified
4/5

2019-06-23

pioneer

"found what I was\ looking for rather easily. Price was fair will wait to check shipping service"

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Rep reply posted 2019-06-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We'll do our best to get your order shipped out as soon as possible. Thank you so much for ordering with us!”


Verified
5/5

2019-06-23

Easy to sue

"First time user and it was easy to use. "

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Rep reply posted 2019-06-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the 5 stars! We appreciate your business and your comments!”


Verified
5/5

2019-06-23

Mr. A. Compressor's stifling nasial congestion soon to be relieved by filter transplant!

"You have a filter for my air compressor that was unavailable where I live at a price I can live with :-) Many thanks as my compressor is looking forward to breathing freely again. Even if he is kind of an air head that stays tanked all the time he is pretty good at dealing with the pressures of the job and deals with inflation well too!"

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Rep reply posted 2019-06-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“What an excellent review, we'd give you 5 stars if we could! A clean filter means a clean air compressor. We can't help with your sinuses, but we can help with your air compressor!”


Verified
1/5

2019-05-31

Still waiting

"I placed my order three weeks ago and still haven’t received a shipping notice. I called two weeks ago and was told they were waiting on one of the parts from the manufacturer. So if you are going to place an order I suggest you call to see if it’s in stock, and don’t count on any communication from them if it’s not. Or just find another place to get your parts. It’s a shame, the website is decent. "

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Rep reply posted 2019-06-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We make life simple for you so you can order your parts and go on with your life. We really do listen to our customer's suggestions!”


Verified
5/5

2019-06-21

Bringing the air back to the airless

"I am helping a young/new mechanic resurrect his Husky air compressor and, we were having trouble finding the parts, they're mostly obsolete. Then I found MTR and, I was able to find what we needed, fingers crossed."

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Rep reply posted 2019-06-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for finding us and shopping with us! We appreciate the positive comments and the 5 star rating!”


Verified
5/5

2019-06-20

"first place where the whole diagram of the motor was visible so i could even find the part i was looking for"

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Rep reply posted 2019-06-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We really try to give our customers all of the information we can to make life easy on you. We know air compressors and air compressor parts!”


Verified
5/5

2019-06-20

TRUMP2020

"IT WAS GOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Rep reply posted 2019-06-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thanks for the 5 stars!”


Verified
5/5

2019-06-20

"great kjf nadsfnd asklgfhdo nasd"

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Rep reply posted 2019-06-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's an odd review, but we'll take the 5 stars. Thanks!”


Verified
5/5

2019-06-20

Called to check parts

"Gentleman on the phone was helpful and made my online purchase easy"

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Rep reply posted 2019-06-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We have the best sales associates on the web, we believe. We know our product and will do what we can to help our customers find the right part(s), fast. Thank you for your business!”


Verified
1/5

2019-06-20

Waiting

"Part ordered on-line but needed me to call in next day which I did. Pretty friendly guy who sounded like he knew his stuff said everything was set to go . After waiting two weeks went back to site and found I could check my order status. Really no information regarding order status simply saying order downloaded. Might be a great place if you aren't the one in a thousand that fell through the cracks."

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Rep reply posted 2019-06-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very sorry for the delay and lack of information on your order. Actually, you did not fall through the cracks. We moved our warehouses from VA to CO and started using a completely new software in May. This created more surprises than we expected and email communications and updates weren't sent out like they were supposed to. Also, shipping was delayed as we had to wait for items to be received and stocked in our new warehouse. We're operating smoothly now and we're sorry for this inconvenience. However, we do appreciate your business and your feedback.”


Verified
5/5

2019-06-19

Found the part

"I finally found the part I needed. Thanks for the nice organized and easy to use site!"

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Rep reply posted 2019-06-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are welcome! And thank YOU for the positive feedback!”


Verified
5/5

2019-06-19

"didn't get opportunity to buy the nailer for $5 as promised when I signed up with mu email."

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Rep reply posted 2019-06-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“I'm sorry you weren't able to add the promo nailer to your order, I'm not sure what the problem was. If you have the code in your email, you simply input it into the promo code box in checkout. But, thank you for your feedback and thank you for your order!”