"Wish they could sell just the parts for the regulator instead of buying the whole manifold assembly."
"This was an old compressor and hope these parts fix it. "
“We hope as well! If you found the parts by looking up your model number, then the parts should fit. Of course, if you have any questions when you receive the parts, please call us at 757-547-8665 and one of our sales associates would be glad to assist you. Thank you for your comments!”
"Site very easy to use, no issues!"
“We're glad it was easy and painless! We do our best to make navigating our site as easy and intuitive as possible. Thank you for your comments!”
"I thought your shipping cost was a little high.
If I would have had time, I would have looked elsewhere.
"
“We're sorry you thought our shipping costs were too high. We constantly try to negotiate better rates with USPS and FedEx. We don't make a profit off of shipping costs so we try to offer the lowest rates possible.”
"Very good and simple to order "
“Good 'n simple is enough for us. We designed our site and the ordering process to be as quick and painless as possible. Thank you!”
"tried to call just kept on ringing no answer. hope I ordered the right part!"
“We think we have enough information on the website to assist you in choosing the right part for your unit. However, you should be able to reach someone here when you call and if you didn't get through, I apologize. We do our best with the small team we have. Thank you for your business!”
"Picked up an old Sears air compressor from a friend and torn the top down and found I needed a couple of new reed valves. Found the parts I needed quickly at mastertoolrepair.com and ordering was easy. Loved the pictures of the parts too. "
“We try our best to offer the most info we can for the parts we sell, with good descriptions and photos. Thank you for the positive feedback and for choosing us to order from!”
"great website and quick response "
“Thank you and thank you! Your compliments and business are appreciated!”
"just find the part fill in the blanks and press purchase
then u are done"
“That's all it takes! We're constantly trying to improve the website experience, as well as the checkout experience. Thank you for your compliments, it means a lot to us!”
"Easy to use website and fair pricing"
“That's what we try to offer. We're a business and yes, we need to make profit, but we also want to be fair, make it easy on you, and provide the best support we can provide. Thank you!”
"Repair of Hausfield compressor. Old. Was afraid I couldn’t find part. Though ring is $20, to replace the compressor with comparable would be $600+ This should do it I hope!!"
“We're glad to help you find the parts you need! Most likely, a defective piston ring and cylinder in an oil-free compressor will be the cause of lost compression, so if that's the case here then it should do the trick. Thank you for taking the time to post your comments!”
"Quickly found the parts we needed. Air compressor runs like new.
I would highly recommend Master Tool Repair not only for the ease of shopping but for outstanding customer service. They are quick to respond to concerns and help ratify any issues. Thank you!"
“We try to be as competitive as possible in pricing our products, and we don't make any profits on shipping, we only break even. We try our best to negotiate better shipping rates, but we're always improving. Sometimes there are rate hikes and being a small business, we have to comply and raise shipping prices. We're always trying to get you a better deal if possible. Thank you!”
"Good layout of all replacement parts for my compressor; cheapest part by far compared to other websites. Most didn't even have the part i needed."
“Thank you so much for ordering with MTR, and for the praise! We sell air compressor parts and nothing but air compressor parts so I'm glad you found us.”
"good website easy to follow make my day"
“I'm glad we could make your day! That's a high compliment and we'll take it. Thank you for ordering with us!”
"Needed parts, and now there coming."
“Thank you so much for your parts order! We're glad you found us, and we appreciate you taking the time to comment!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We're glad your experience was a great one! For some parts, unfortunately, we only sell them as complete kits, as this is how the manufacturer sells them. If the parts aren't sold separately than we usually don't break them down to sell individually as there's usually a good reason the manufacturer sells some parts as complete assemblies. But, we understand where you're coming from. Thank you for your business and for your feedback!”