"Easy to find part I needed"
"I searched for my parts at ten different web sites. This is the only company that had my parts."
“We carry air compressor parts and nothing but. It's what we know! Thank you for finding us and ordering with MTR!”
"I came for just a check valve, but also added a hose and hose kit"
“We try to offer accessories and specials that we know our customers can use, we're glad you're satisfied with your purchase! Thank you for choosing us to order with!”
"Quick to find parts search was easy. Looking forward to receiving the parts."
“We're glad you had a great experience, we try to make life easy on you!”
"As a new customer I found the order screen confusing. Why is a password required for "guest" screen?"
“We're sorry for the confusion. We are still working on our new site to make it easier to order. It's not perfect, but we're working on it. Thank you so much for your order and for the helpful feedback!”
"simple to use and realy fast"
“That's our goal, thank you for mentioning it and thank you for your order!”
"Easy to find needed parts on the site."
“Go us! Thank you for choosing us to order from, and I'm glad we made it easy for you!”
"great and easy, things made simple "
“We like to make finding and ordering parts simple, so we've designed our site that way. We're glad you had a great experience!”
"it was good so far .. have not received part as just oedered so..."
“This is just a cursory review of your experience on our website. We're glad it's good so far, and we think you'll be satisfied to receive your parts quickly! If there is a delay in shipping your order, we'll let you know ASAP.”
"would like to buy nut and bolt kit for this item"
“If we offer it, it'll be on the parts list for the model# you have on our website. If you have questions, please don't hesitate to call and speak with one of our great sales associates. Thank you!”
"site is very easy to navigate"
“That's our goal, thank you for the great compliments and for your business!”
"Very pleased to find a part (air regulator) for my only occasionally used 20 GAL compressor I purchased over 10 years ago. .
It was tricky to take the plastic cover apart. It is held by 6 Parker screws and four bolts with nuts which can only be opened with special tooling. "
“We're happy to hear you had a great experience on our site. Thank you so much for giving us your business and for taking the time to post your comments! Those shrouds can be a bit tough to remove being they're recessed quite a ways in the plastic. At least you have 50% of the job done, and that's finding the parts!”
"was easy to order the pump"
“We're glad you found it easy to order on our site! But, your review is missing two stars ;-)”
"VERY EASY TO NAVIGATE AND FIND EXACTLY WHAT I NEEDED. EXCELLENT SITE. "
“We really appreciate your positive comments, and for choosing to order with Master Tool Repair! ”
"nice parts catalog with photos which made it easy to find the correct part "
“We're so glad you had a great experience with our site! We are constantly trying to simply and improve the experience for our customers. ”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Easy does it! That's our goal, so you can get back to work and your life!”