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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2019-02-01

Easy-Part I needed-Easy

"Easy look up of part needed. easy to check out and nice easy layout of web site. Does the job easy. That's what I like!"

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Rep reply posted 2019-02-04
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We like that you like it! Thank you so much for the positive comments. We've put a lot of work into our website so we appreciate the feedback!”


Verified
3/5

2019-01-30

"need better descriptions on parts"

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Rep reply posted 2019-01-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try our best to add detailed descriptions to parts we have in stock, and even for those parts we don't. Sometime the manufacturer doesn't provide much of a description and if we don't stock the product, we have to order it in first so we can take photos of the part and add specifications. We're continuously adding information when we come across and and will continue to improve part descriptions. Thank you for the feedback!”


Verified
5/5

2019-01-30

the easiest online process with all the right parts and prompts to lead you to the right part

"Kobalt 30 Gal, 2hp air compressor"

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Rep reply posted 2019-01-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you Bill! Your comments are a great endorsement for us and we greatly appreciate it!”


Verified
5/5

2019-01-29

yay parts are available

"glad i could actually find the parts i needed at an affordable price"

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Rep reply posted 2019-01-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“So are we! We do one thing, and that's air compressor parts. If it's available, we'll offer it. And even if it's not available we'll try to find a third party replacement. Thank you!”


Verified
5/5

2019-01-28

Too easy

"Plug in the part number and check out. Simple as that."

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Rep reply posted 2019-01-29
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Simple, easy, fast. That's our goal. Thank you for the compliments and for ordering with us!”


Verified
5/5

2019-01-28

Great Service

"No hassle ordering, reasonable prices."

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Rep reply posted 2019-01-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you and we hope we'll see you again the next time you need parts!”


Verified
5/5

2019-01-28

Easy to Navigate

"Excellent prices and easy navigation make this company a favorite. Thanks!"

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Rep reply posted 2019-01-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Woo hoo! We love being on your favorites! We try our best to price our parts competitively, and we've worked hard to make our site easy to navigate and parts easy to order. Thank YOU!”


Verified
5/5

2019-01-26

old machine new again

"needed a connecting rod for my 1999 emglo compressor. they had it at a good price. The 98 and 99 compressor has never been matched for noise and durability, this is the 1st issue i have had in the 20 years that i've own this. But if I do need another part, I know where to get it."


Rep reply posted 2019-01-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We know air compressors and we know Emglo compressors! Thank you so much for shopping with us and taking the time to post your positive comments!”


Verified
5/5

2019-01-24

"2nd order very good service will return in future"

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Rep reply posted 2019-01-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very glad to hear it!! We love our customers, especially our returning customers. We know air compressor parts and like to think our service, website and ease of ordering brings people back. Thank you!”


Verified
5/5

2019-01-23

badd mother shut your mouth

"just great great my face is smiling with joy"

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Rep reply posted 2019-01-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“It's great to hear that we caused you to smile. I guess we can't do any better than that, eh? Thank you for ordering with us and for the great (if unorthodox) review!”


Verified
5/5

2019-01-23

"Craftsman used to charge $64 for this part."

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Rep reply posted 2019-01-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do our best to price our parts competitively, because at a certain price point it's just not feasible to repair equipment. We do what we can to be fair (while still making a profit, afterall!). Thank you for your positive comments and for choosing to order with us!”


Verified
5/5

2019-01-22

Se Habla Espanol

"My english not good, but easy to navigate your site. Gracias!"

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Rep reply posted 2019-01-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“De nada! We appreciate your order and your positive review! ”


Verified
5/5

2019-01-22

Fast & Easy

"Found parts from the start without problems.
"

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Rep reply posted 2019-01-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Fast and easy is what we aim for with our website. We don't like clunky, cluttered websites either so we designed our site to be user friendly. Thank you for the positive comments!”


Verified
4/5

2019-01-22

AIr Parts

"Simple website to use and follow."

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Rep reply posted 2019-01-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We'll forgive you for not tacking on that 5th star ;-)”


Verified
5/5

2019-01-22

Blowhard

"Great website...easy to find and order...thank you"

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Rep reply posted 2019-01-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are welcome! We make ordering parts easy on you.”