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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2019-01-21

"Please send me a tracking number one available"

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Rep reply posted 2019-01-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We always automatically email tracking information once product ships from our warehouse, we will certainly do this. There are occasions where an order being drop-shipped directly from the manufacturer doesn't get updated with tracking info, but this is due to the manufacturer error, but 99% of the time the manufacturers send us tracking info as well. Thank you for your order!”


Verified
5/5

2019-01-21

"Very good parts diagram w links!"

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Rep reply posted 2019-01-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We've built our site to be very clean, intuitive and simple. Thank you for taking the time to post your positive experience!”


Verified
5/5

2019-01-21

"Just needed parts to repair my air compressor "

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Rep reply posted 2019-01-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“...and that's why you visited our site, because that's what we do. Thank you for your business!”


Verified
3/5

2019-01-20

got finaly

"/kufi ytd hg iiuty ['jhf utrx9o"


Rep reply posted 2019-01-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for ordering with us! Maybe no more caffeine, though?”


Verified
5/5

2019-01-19

had the parts I needed and helped me find them

"helped me find the parts I needed for an old Husky air compressor."

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Rep reply posted 2019-01-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We thank you for choosing to spend your hard-earned money with us. We think you'll be satisfied with the whole experience!”


Verified
5/5

2019-01-18

Very Nice

"I was able to find most of the parts I was looking for."

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Rep reply posted 2019-01-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“If it's available from the manufacturer, we offer it. If not, we do our best to find third party replacement options. We appreciate your business and positive comments!”


Verified
5/5

2019-01-18

thank you

"good service fast invoicing"

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Rep reply posted 2019-01-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are welcome! Our service is second to none, so thank you for shopping with us!”


Verified
5/5

2019-01-17

Great Products

"Great product, easy to buy."

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Rep reply posted 2019-01-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Your compliments are very much appreciated. Thank you for giving us your business and for taking the time to post your comments!”


Verified
5/5

2019-01-16

Helping an old man and his old compressor

"Kimberly found a replacement part for my obsolete compressor in about 2 minutes and helped me set up an account in less then 3 minutes. I bookmarked this hidden jewel of a web site."

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Rep reply posted 2019-01-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very happy to hear we came through for you. We do our best to offer parts for older units because repairing (good) equipment just feels right. And, we know what we're talking about. Thank you for the great compliments and happy compressing! ”


Verified
5/5

2019-01-16

Magnum Check Valve!!

"Only place that had the right size check valve!! 3/4 x 3/4!!!!! Great time to be alive!!!!"

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Rep reply posted 2019-01-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Ha! We love your positivity and thank you so much for your order! We try to offer a large array of air compressor parts as that's our specialty. ”


Verified
4/5

2019-01-15

"First time using this company"

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Rep reply posted 2019-01-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Lucky you! We hope it's not the last time. Hopefully we meet or exceed your expectations. Thank you for your order!”


Verified
5/5

2019-01-15

completely satisfied!

"Customer service was extremely helpful over the phone. Sent them an email with pics of the part in question. They responded immediately along with a link to the part in question. Completely satisfied!"

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Rep reply posted 2019-01-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We know air compressor parts, and this product knowledge means that many times, we can find the part you need by simply looking at a photo of your original part. We believe this is what makes us different. We're so glad you are satisfied with your experience!”


Verified
3/5

2019-01-14

Why do I have to register?

"Don't like being forced to register in order to purchase an item. Should have the option to purchase without creating an account and password."

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Rep reply posted 2019-01-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are sorry for the trouble. This feature is something we're working on offering and will debut soon. However, thank you so much for your business!”


Verified
5/5

2019-01-13

"Well, you have the parts I need. That's a start."

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Rep reply posted 2019-01-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That is a start, because you can't do much about repairing your equipment without the parts :-)
Thank you for your order!”


Verified
5/5

2019-01-11

Save my saw

"I couldn't find the parts I needed anywhere. Ready to junk my saw when I found you guys and everything I needed.

Thanks
John
"

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Rep reply posted 2019-01-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad to hear you found the parts you needed with us! Sadly, we will soon cease to sell power tool parts at all as we will be focusing solely on air compressor parts, but it's good to know we had what you needed to repair your equipment. Thank you for the positive comments!”